Batch Operator
Title: IA - Technical Operator
Location: Des Moines, IA
Short Description:
Must be willing to work 3rd shift - 12:00 midnight to 8:30 am
Description:
This position will be assisting with the OCIO Operators with the IA Department of Revenue systems.
12:00 midnight to 8:30 am
Some duties will include the following in addition to the requirements listed in the skill area:
Monitor mainframe jobs
- Alert appropriate customers/programmers of potential problems.
- Report all job failures and other problems to Program Manager and assist with resolution.
- Report and coordinate resolution of all problems in the absence of Program Manager.
- Assist and provide support to Program Manager
- Knowledgeable in JCL
Reporting
- Distribute customer daily reports
- Maintain unique scheduling calendar
- Update all documentation (SOPs, logs etc)
- Provide statistics gathered from various sources
Printing output
- Print nightly output
- Print state warrants
- Deliver output
After hours help desk
- Answer phones
- Resolve issues
- Escalate to duty officer problems that cannot be resolved
Skill Required
-Coordinate Mainframe Batch Job Schedules
-Change JCL (Job Control Language) as appropriate. The parameters that need changing include, but is not limited to: dates, tax types, & various data
-Schedule & submit daily, weekly, monthly & annual batch systems & monitor jobs for multiple systems for completion & monitor expected results.
-Verify job(s) set up and Networking accuracy (Control-M). Troubleshoots Control-M issues.
-Reconcile multiple transactions received from an internal/external source(s) prior to loading them into the respective systems each night.
-The ability in Operating Department computer system(s) and equipment; troubleshoots in an entry level capacity with minimal supervision.
-Alert Program Manager of any problem(s) preventing the successful completion of a process or internal/external customer service issue.
-Use JCL (Job Control Language), Utilities and JES III to operate computer system(s)
-Experience in making changes to JCL as needed/instructed by Program Manager.
Need Local Candidates
Best Regards,
Paramjot Singh