Batching Officer

Key responsibilities / What you do:

The batching officer performs basic clerical tasks, such as arranging standard process claims, invoices, and other indexed documents according to an established system of the processing department. He / she operates office equipment and completes general office work; sorts and distributes documents according to insurance policy.

• Responsible for reception of healthcare providers and payers invoices
• Responsible for sorting invoices depending on due date, FOB, payer, provider
• Ensure that jumbo claims are urgently handed over to medical auditors
• Ensure that NSSF claims are urgently handed over to NSSF unit
• Consistently check and track claims received from providers which includes the following responsibilities:
  • Checking claim submission for proper completion
  • Ensure that standard format for submission is followed such as general statement of account and detailed statement of account
  • Set department reception on the bordereau as per agreed procedure
  • Register batches on system as per packing tag
  • Ensure immediate efficient distribution of invoices to medical auditors and processing officers
  • Ensure feedback within set specified time for any corrections, missing information, and any standard format not being followed
  • Inform the processing department team leader / manager wherever there is missing information on the claim and standard format of submission are not followed repetitively
  • Return incomplete claims to provider as and when needed
  • Follow and apply the internal procedures of the department
  • Responsible and accountable for the confidential, proper administration of insured member data as well as system, policy, and medical information
  • Any other duties as requested by the direct manager
• AI readiness: Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.

Key requirements / What you bring:

• Baccalaureate degree or equivalent
• Ability to respect deadlines
• Demonstrable commitment to producing output-based results
• Excellent team player
• Excellent communication and organizing skills
• Basic knowledge of MS Office applications
• Willing to work overtime when requested

Key benefits / What we offer:

Our employees play an integral part in our success as a business. We appreciate that each of our employees is unique and has unique needs and ambitions, and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development, ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is a key priority for us. This is why we build Work Well programs to provide you with peace of mind and give you the flexibility in planning and arranging for a better work-life balance.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow, and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation. Join us. Let's care for tomorrow.