BAU Support Analyst- $8K and above

Job Purpose:

BAU continuity, reporting, issue resolution (9am to 6pm SGT)

Job Background/context:

This is a BAU support analyst role to support Project Anchor, which is migration of IPB business from one legal entity to another, targeting completion by H1 FY27

Key Responsibilities:

• BAU Process Management: Coordinate and manage recurring BAU activities across the Anchor program, including operational reporting cycles, periodic reviews, and routine stakeholder obligations to ensure continuity alongside change delivery.
• Operational & Reporting: Produce and maintain BAU dashboards, KPI/KRI trackers, and operational scorecards, providing management with timely visibility into business-as-usual performance metrics.

• Issue Resolution & Escalation Support: Serve as the first point of contact for BAU operational issues, triage, and route queries to the appropriate workstream or function, and maintain an issues log with resolution timelines.

Person Specification

Knowledge/Experience:

Essential Project Management/Business Analyst with experience of 5+ years

Desirable Project Management Officer having operational support exposure in his previous roles

Skills: (technical skills)

Essential Project Management, Stakeholder engagement,

BAU

reporting, Issue resolution, etc.

Desirable Project Management, Stakeholder engagement,

BAU

reporting, Issue resolution, etc.

Qualifications: (degree/certifications)

Essential

Desirable

Competencies (soft skills you are looking for in a candidate)

• This is a middle office role, which will be equivalent to C13 per internal ranks
• Candidate should have prior exposure/experience for running projects at operational levels in his/her BAU capacity

Email to shashi@justrecruit.com.sg to apply for this role.

Regards
Shashi /(R23112213)
Just Recruit Singapore Pte Ltd (EA12C6295)