BDC Service Agent - Call Center - Ocean Cadillac!
BDC Service Agent - Ocean Cadillac!
Murgado Automotive Group, one of America’s most exciting automotive groups, is growing our vibrant Business Development Center — the heartbeat of our dealership group and a core revenue and loyalty driver!
We are looking for friendly and professional communicators to join our BDC Call Center, who thrive in a fast-paced environment to play a critical role in customer engagement and service delivery.
Growth Opportunities Available
Are you a customer-focused, driven individual looking for a new career journey? Join our Business Development Center and help clients enjoy an exceptional service experience. We promote from within, so the sky is the limit!
What You’ll Do:
- Handle inbound and outbound calls to assist customers with service inquiries
- Follow up on leads and schedule service visits
- Provide excellent customer service to ensure satisfaction and build loyalty
- Maintain and update customer information in our CRM system
- Collaborate with service and marketing teams to meet client needs
What We’re Looking For:
- A friendly and professional communicator who thrives in a fast-paced environment
- Comfortable making 100+ outbound calls and working with a team
- Organized, detail-oriented, and able to manage multiple tasks effectively
- Previous experience in customer service or hospitality is a plus (automotive experience is a bonus but not required)
- Bilingual in English and Spanish is a bonus!
What We Offer:
- Great Pay: up to $20/hour + commission
- 401(k) Plan with company match
- Paid time off
- Career growth and development opportunities within the Murgado Automotive Group
- Employee discounts on vehicles, parts, and services
- Supportive and collaborative team environment
If you’re ready to take the next step in your career and thrive in a luxury automotive setting, we’d love to hear from you!
Job Type: Full-time
Pay: Up to $20.00 per hour + Commission
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
Work Location: In person – Miami, FL 33162
Skills
As published by lever · 11 questions · 3 written answers
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Portfolio URL, Murgado Automotive Group
Pick from a list (8)
- Are you legally authorized to work in the United States?
- Would you need sponsorship to legally work in the United States now or in the future?
- Are you 18 years of age or over?
- Do you have a valid driver's license?
- Have you worked for us previously?
- Are you willing to submit to a background check and drug test for pre-employment purposes?
- Are you able to commute to the work destination as required? optional
- Are you bilingual and fluent in English and Spanish? optional
Written answers (3)
- What is your legal name (as it appears on legal documents)
- If yes, please provide position, start/end date as well as location (dealership). optional
- Have you ever interviewed for a position with our company? If yes, please provide position, date and who you interviewed with. optional