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THREE PETALS BEAUTY PTE. LTD.

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BEAUTY CENTRE MANAGER

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Description

Job Summary

Oversee and lead the daily operations of the beauty centre to drive sales performance, ensure excellent customer service, and maintain high standards of hygiene and safety. Manage staff schedules, training, and customer relations to achieve business goals.

Responsibilities

  • Lead daily operations of the beauty centre to ensure efficient service delivery and operational excellence
  • Supervise and coordinate staff activities to maintain smooth centre operations and high team performance
  • Deliver excellent customer service by addressing client inquiries, feedback, and resolving complaints promptly
  • Monitor monthly sales performance and implement strategies to achieve or exceed sales targets
  • Manage staff schedules, track attendance, and coordinate training programs to enhance team skills
  • Maintain cleanliness, hygiene, and safety standards to comply with health regulations and company policies
  • Monitor inventory levels and coordinate timely stock replenishment to support uninterrupted operations
  • Support marketing initiatives and promotions to increase customer engagement and sales
  • Ensure strict adherence to company policies and regulatory requirements in all centre activities
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