Beauty Consultant and Therapist

Company Overview

Zest Aesthetic and Wellness Pte Ltd is a doctor-led medi-spa delivering high-quality aesthetic and wellness services with professional therapists guided by doctor-developed protocols and ongoing training for safe, personalized client care.

Job Summary

The Aesthetics Consultant cum Therapist delivers medi-spa treatments and drives revenue through client consultations, treatment recommendations, and sales of packages and products, ensuring excellent service and client satisfaction.

Responsibilities

• Perform a wide range of medi-spa treatments and facial services following established protocols
• Conduct professional skin assessments and tailor treatment consultations to individual client needs and goals
• Recommend, upsell, and cross-sell treatment packages, prepayment plans, promotions, and retail products to maximize revenue
• Convert new leads into paying clients and build long-term client relationships through effective communication and follow-up
• Consistently achieve individual sales, service, and commission targets
• Maintain accurate client records, treatment notes, and appointment schedules to ensure continuity of care
• Ensure treatment rooms, equipment, and medi-spa standards comply with SOPs and hygiene requirements for client safety
• Deliver excellent customer service to enhance client satisfaction and retention
• Stay updated on current treatments, technologies, pricing, and clinic promotions to provide informed recommendations
• Introduce and recommend subsidiary medical clinic services to suitable clients and refer them to doctors for professional consultation when appropriate

Preferred competencies and qualifications

• Prior experience in aesthetics, beauty, spa, or wellness industry preferred
• Proven track record of independently conducting service consultations and closing sales
• Hands-on experience performing aesthetic treatments and facial services
• Ability to work retail hours, including Saturdays
• Strong communication and interpersonal skills to engage clients effectively
• Positive, customer-focused attitude with a proactive mindset
• Ability to work collaboratively as a team player

Other Information

Benefits

• Competitive base salary with uncapped commission structure
• Personal sales commission, group sales incentives, product incentives, and hands-on fee
• Five-day work week between Monday and Sunday
• 14 days annual leave plus an additional day for every 12 months of service
• Structured training and mentorship program
• Clear career progression pathway (Senior Consultant / Outlet Manager roles)
• Supportive and positive team culture
• Convenient clinic locations near MRT stations
• Staff treatment benefits

Work Location Parkway Parade