BEAUTY TRAINER
Summary
Beauty trainer designs and delivers training programs for therapists and sales consultants in a wellness/spa business, focusing on product knowledge, sales techniques, and brand development.
Key Responsibilities
- Adapt training materials to suit operational needs and enhance existing training support documents as required.
- Conduct training programs for therapists in alignment with sales cycles, business objectives, and training priorities.
- Deliver induction programs and specialized training to support brand development and business growth.
- Develop, motivate, and improve the performance of Therapists and Sales Consultants through effective training, coaching, and mentoring.
- Contribute to training projects, training needs analysis, training evaluations, program updates, and coaching action plans.
- Regularly conduct field visits to observe customer purchasing behavior and engage with Sales Consultants and customers to identify improvement opportunities.
- Prepare training reports and maintain accurate training records when required.
- Perform any other duties assigned by Management.
Key Responsibilities
- Adapt training materials to suit operational needs and enhance existing training support documents as required.
- Conduct training programs for therapists in alignment with sales cycles, business objectives, and training priorities.
- Deliver induction programs and specialized training to support brand development and business growth.
- Develop, motivate, and improve the performance of Therapists and Sales Consultants through effective training, coaching, and mentoring.
- Contribute to training projects, training needs analysis, training evaluations, program updates, and coaching action plans.
- Regularly conduct field visits to observe customer purchasing behavior and engage with Sales Consultants and customers to identify improvement opportunities.
- Assess training effectiveness and provide recommendations for future training and development initiatives.
- Monitor competitors’ products, services, and market trends to provide updated product comparison information and industry insights.
- Prepare training reports and maintain accurate training records when required.
- Perform any other duties assigned by Management.
Job Requirements
- Strong experience in training delivery, coaching, and sales capability development within the beauty or aesthetic industry.
- Excellent presentation, facilitation, verbal, and written communication skills.
- Strong leadership, coaching, and people management abilities.
- Confident in presenting, influencing, and engaging stakeholders at all levels.
- Highly motivated, energetic, adaptable, and a strong team player.
- Minimum 2 years of experience as a Trainer, preferably in aesthetic face and body treatments.
- Possess professional certifications such as CIDESCO, ITEC, WSQ ACTA Full Certificate, WSQ SOA, or other relevant beauty and aesthetic qualifications.
- Strong product knowledge in beauty, skincare, facial, and body treatments.
- Ability to travel between outlets and conduct on-site coaching when required.