Behavioral Health Auditor

Behavioral Health Auditor

Sanctuary Recovery Centers
Location: Phoenix, Arizona
Position Type: Full-Time
Department: Compliance / Quality Assurance

About Sanctuary Recovery Centers

Sanctuary Recovery Centers is a behavioral health and substance use treatment organization serving individuals throughout the Phoenix area. We are committed to providing ethical, recovery-focused services while maintaining high standards for regulatory compliance, documentation, client safety, confidentiality, and quality of care.

Position Overview

Sanctuary Recovery Centers is seeking a highly organized and detail-oriented Behavioral Health Auditor to support clinical documentation compliance, quality assurance, regulatory readiness, and continuous improvement across the organization.

A primary responsibility of this position will be conducting client chart audits for both Residential and Intensive Outpatient Program (IOP) services. The Behavioral Health Auditor will review documentation for completeness and accuracy, identify deficiencies, track corrective actions, monitor recurring trends, and work collaboratively with clinical, operations, and leadership teams to support organizational compliance.

The ideal candidate is analytical, objective, highly organized, and comfortable reviewing detailed clinical and administrative records while maintaining strict confidentiality.

Key Responsibilities

Residential & IOP Client Chart Auditing

• Conduct routine audits of Residential and Intensive Outpatient Program (IOP) client charts.
• Review client records for completeness, accuracy, consistency, required signatures, dates, and supporting documentation.
• Audit charts for required clinical and program documentation applicable to the client's level of care.
• Identify missing, incomplete, late, inconsistent, or otherwise deficient documentation.
• Document audit findings clearly, accurately, and objectively.
• Review documentation for adherence to applicable regulatory, payer, accreditation, and organizational requirements.
• Track identified chart deficiencies and communicate findings to appropriate clinical and program leadership.
• Conduct follow-up audits to verify that identified deficiencies have been addressed.
• Monitor recurring documentation deficiencies and identify patterns or trends that may warrant additional training, corrective action, or process improvement.
• Assist with maintaining Residential and IOP client records in an audit-ready condition for licensing, accreditation, payer, and other external reviews.
• Maintain strict confidentiality and security of client information throughout all auditing activities.

Internal Auditing & Compliance Monitoring

• Conduct routine internal compliance audits across applicable programs and departments.
• Review records for completeness, accuracy, required signatures, dates, and supporting documentation.
• Identify inconsistencies, missing documentation, deficiencies, and potential areas of compliance risk.
• Maintain organized audit records, findings, and supporting documentation.
• Track identified deficiencies through resolution.
• Perform follow-up audits as necessary to verify completion of corrective actions.
• Identify recurring findings and communicate significant trends to appropriate leadership.
• Assist with maintaining organizational readiness for regulatory, licensing, accreditation, and payer reviews.

Regulatory & Behavioral Health Compliance

• Support organizational compliance with applicable Arizona Department of Health Services (ADHS) requirements.
• Assist with monitoring applicable AHCCCS, payer, licensing, and accreditation requirements.
• Review applicable documentation in accordance with Arizona Administrative Code Title 9, Chapter 10 requirements.
• Support confidentiality and privacy requirements, including applicable HIPAA and 42 CFR Part 2 requirements.
• Assist with monitoring member rights and required behavioral health compliance documentation.
• Review applicable documentation for required organizational and regulatory requirements.
• Escalate significant compliance concerns or potential regulatory risks to appropriate leadership.

Corrective Action & Quality Improvement

• Prepare clear, factual, and objective summaries of audit findings.
• Maintain corrective-action and deficiency tracking logs.
• Communicate identified deficiencies to appropriate departments and leadership.
• Establish appropriate follow-up for outstanding audit findings.
• Verify that corrective actions have been completed and appropriately documented.
• Escalate significant, unresolved, or recurring compliance concerns.
• Support organizational quality improvement and risk-management initiatives.
• Assist with developing and maintaining standardized audit tools and checklists.
• Analyze recurring audit findings to identify opportunities for staff education, process improvement, or corrective action.
• Help promote consistent documentation practices across programs and departments.

Survey & External Audit Readiness

• Assist with preparation for licensing reviews, accreditation surveys, payer audits, and other applicable external reviews.
• Conduct internal readiness audits to identify potential documentation deficiencies.
• Organize requested documentation and supporting records.
• Assist departments with resolving identified deficiencies.
• Support leadership during regulatory and compliance-related audits.
• Help ensure applicable records remain organized and available for review.

Additional Responsibilities

• Perform other duties and responsibilities as assigned or directed by leadership to support organizational and operational needs.

Required Qualifications

• High school diploma or GED.
• Strong attention to detail and ability to identify documentation discrepancies.
• Excellent organizational and recordkeeping skills.
• Strong written and verbal communication skills.
• Ability to review documentation objectively and communicate findings professionally.
• Ability to appropriately handle confidential client and organizational information.
• Strong follow-through and ability to track deficiencies through resolution.
• Ability to work independently and manage multiple audit assignments and deadlines.
• Proficiency with Microsoft Office, including Excel, Word, Outlook, and Teams.

Preferred Qualifications

• Associate's or bachelor's degree in Behavioral Health, Healthcare Administration, Health Information Management, Quality Management, Business Administration, or a related field.
• Previous experience in behavioral health, substance use treatment, healthcare compliance, clinical documentation auditing, quality assurance, medical records, or healthcare administration.
• Prior experience reviewing Residential and/or IOP client charts.
• Familiarity with ADHS, AHCCCS, Arizona Title 9 requirements, accreditation standards, or healthcare payer requirements.
• Experience conducting internal audits or reviewing clinical and regulatory documentation.
• Experience preparing records or documentation for external audits, licensing reviews, or regulatory surveys.

Knowledge, Skills & Abilities

The successful candidate should demonstrate:

• Exceptional attention to detail.
• Strong auditing and analytical skills.
• Ability to identify documentation deficiencies and inconsistencies.
• Ability to objectively review clinical and administrative documentation.
• Ability to recognize recurring patterns and compliance trends.
• Strong organizational and time-management skills.
• Ability to maintain accurate audit trails and supporting documentation.
• Professional communication skills when discussing deficiencies or corrective actions.
• Strong follow-through and deadline management.
• Ability to appropriately escalate significant compliance concerns.
• Ability to maintain strict confidentiality.
• Ability to collaborate effectively with clinical, administrative, operations, and leadership teams.
• Ability to remain professional, neutral, and fact-focused throughout auditing and corrective-action processes.

What We're Looking For

We are looking for someone who is detail-oriented, thorough, objective, organized, and comfortable digging into documentation.

The Behavioral Health Auditor will play an important role in helping Sanctuary Recovery Centers maintain accurate Residential and IOP client records, identify and resolve documentation deficiencies, strengthen internal processes, and maintain readiness for regulatory and external reviews.

The right candidate understands that auditing is not simply about finding mistakes. It is about identifying risk, supporting accurate documentation, improving processes, and helping maintain consistent standards across the organization.

Why Join Sanctuary Recovery Centers?

• Medical, dental, and vision benefits
• Paid time off
• Collaborative, mission-driven work environment
• Opportunity to contribute directly to organizational quality and regulatory readiness
• Meaningful work supporting behavioral health and substance use recovery services

Equal Opportunity

Sanctuary Recovery Centers is committed to providing equal employment opportunities and maintaining a professional workplace consistent with applicable federal and state employment requirements.

As part of our commitment to maintaining a safe and productive work environment, Sanctuary Recovery Centers conducts background checks and drug screenings for all potential employees. Please note the following:

1. 
   

   Background Check: All offers of employment are contingent upon the successful completion of a background check. This may include verification of employment history, education, criminal records, and other relevant information.

   
   


2. 
   

   Drug Screening: Candidates must pass a drug screening test as a condition of employment. This test will screen for the presence of illegal substances and may include random testing during employment.

   
   


3. 
   

   APS Registry: Candidates must pass an APS (Adult Protective Services) registry check before an offer of employment can be extended.

   
   


4. 
   

   Confidentiality: All information obtained during the background check, drug screening, and APS registry check process will be kept confidential and used solely for employment purposes.

   
   


5. 
   

   Compliance: Sanctuary Recovery Centers complies with all applicable federal, state, and local laws regarding background checks, drug screenings, and APS registry checks.

   
   

By applying for this position, you acknowledge and consent to these procedures.