Behavioral Health Billing Manager (56086)

Health Solutions is a premier wellness center focused on whole person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community.

We’re hiring full-time Behavioral Health Billing Manager. This position will Support multiple divisions; work location determined upon hire.

What You’ll Be Doing

In this position You will provide leadership and oversight for behavioral health billing operations across multiple divisions, ensuring accurate, compliant, and timely reimbursement from government, commercial, and other funding sources. In this role, you will supervise and develop billing staff, establish consistent operational processes, and drive performance through ongoing monitoring, coaching, and accountability. You will collaborate with clinical, revenue cycle, compliance, and technology teams to resolve billing challenges, improve workflow efficiency, and support accurate documentation and coding practices. Additionally, you will analyze operational performance, identify opportunities for improvement, and implement strategies that strengthen revenue integrity and support organizational goals.

RESPONSIBILITIES: As a Behavioral Health Billing Manager under the supervision of the Director and Supervisor you will:

• Manage behavioral health billing teams across multiple divisions, establishing consistent standards, clear responsibilities, and dependable coverage.
• Supervise staff through regular check-ins, coaching, training, and performance evaluations. Address concerns promptly and participate in hiring and onboarding.
• Assign and balance workloads, monitor billing and follow-up queues, and ensure timely claim submission, appeals, and resolution of outstanding balances.
• Serve as the operational resource for behavioral health coding and payer-specific billing requirements, including CPT/HCPCS codes, modifiers, units, and provider eligibility.
• Ensure billing practices reflect applicable requirements for Colorado Medicaid and RAEs, Medicare, commercial payers, BHASO/BHA funding, and self-pay accounts.
• Oversee claim quality reviews and investigate coding, documentation, and billing errors. Engage qualified coding or compliance resources when specialized review is needed.
• Investigate recurring denials, rejections, and payment delays. Assign corrective actions and follow them through to resolution.
• Maintain strong working knowledge of EHR billing workflows and configuration. Identify build issues, submit change requests, and validate approved corrections with EHR/IT teams.
• Partner with clinical leaders to resolve documentation gaps and provide practical feedback that supports accurate behavioral health billing.
• Coordinate with insurance verification, authorization, credentialing, and payment posting teams to resolve issues affecting claim readiness and account accuracy.
• Monitor billing lag, clean-claim rates, denials, aging balances, and backlog trends. Report performance, causes of missed targets, and corrective plans to the VP of Revenue Strategy.

• Develop consistent billing procedures and staff education across divisions, incorporating approved payer updates and documenting necessary division-specific differences.
• Coordinate with the payer contracting specialist on contract interpretation and recurring payment discrepancies while retaining ownership of operational billing follow-through.

• Build team capability through cross-training and backup coverage, and recommend staffing or workflow changes based on workload and performance.
• Maintain accurate records, protect confidential information, and perform other assigned duties consistent with behavioral health billing management.

DESIRED ATTRIBUTES:

• Leads with clear expectations, consistent follow-through, and ownership of team results.
• Build relationships across divisions through visible, approachable leadership and regular communication.
• Coaches and develops staff, addresses performance concerns directly, and balances accountability with support.
• Use sound judgment and data to solve problems, distribute work fairly, and improve billing practices.
• Encourages staff to bring forward solutions and make decisions within their authority while escalating issues appropriately.

Physical Requirements:

• Requires standing, sitting, driving, and walking for prolonged periods of time.
• Occasionally lifts and carries items up to twenty pounds.
• Requires working under stress in emergency situations.
• Requires normal range of hearing and eyesight to record data electronically and communicate with clients.
• Requires occasional driving in adverse weather between facilities.
• Requires frequent use of hands and fingers to operate a computer keyboard and mouse.

What You’ll Like About Us

• Competitive pay $70,630 Annually (Dependent on experience, certification and shift)
• Generous benefits package. For most positions, includes paid holidays, generous PTO, EAP, tuition reimbursement, retirement, insurances, FSA, and a premier wellness program
  • Insurance: Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available.
  • HS Funded: EAP, LifeLock, Ask Charlie, Life and AD&D, LTD
  • Retirement 403(b) with employer match up to 6%
  • Additional Insurance: FSA, Voluntary Life, Sun Life Voluntary benefits, and pet insurance
  • Childcare
  • Flexible work schedule
• Employee recognitions and celebrations
• Warm and friendly work environment in which staff respect and learn from one another