Behavioral Health Coach

Position Summary:
Under immediate to general supervision, the Behavioral Health Coach provides support to youth and their
families by assisting with day-to-day activities in the home, school and other community settings to
enable the family to remain intact and for the youth to remain in the school setting.
EDUCATION, QUALIFICATIONS, AND EXPERIENCE:
• Entry level position, High School Diploma or equivalent
• At least 1 year of relevant working experience
• Able to obtain the appropriate case management certification as needed.
KNOWLEDGE, SKILLS, AND ABILITIES:
• Knowledge of the principles and practices of social work and/or psychology; and of current social and
economic problems.
• Knowledge and skills necessary to understand and address specific needs related to mental illness/
substance abuse treatment.
• Proficient use of Eleos and other agency approved documentation technology as a required function of
this position.
In addition, must possess skill in working cooperatively and effectively with clients, staff, management,
and other professional groups; in exercising mature judgment in dealing with people; in presenting ideas
clearly and accurately; in reading and comprehending the English language; and in communicating
effectively, both orally and in writing.
This role should have an expectation of core competencies in relation to individuals with co-occurring
disorders.
JOB DUTIES AND RESPONSIBILITIES:
This position is responsible and held accountable for the following duties:
• Assist clients with various day-to-day activities including maintaining youth in school and home
environment.
• Provide one-on-one student training, support and skills building.
• Provide outreach and engagement services to youth and their families.
Job Description
• Provide referrals for youth to receive immediate access to screening, assessment and treatment
planning services and support, including individual and family therapy, case management,
psychosocial rehabilitation, recovery supports, family supports and Integrated Care/Wraparound or
Service Coordination.
• Provide life skills remedial training in the home, school or community setting.
• Provide training to children and families on skills in behavior, interpersonal relationships,
communication, self-help, safety and daily living.
• Provide remediation for families and children who identify as engaging or being exposed to substances
and/or struggling with their own or a family member’s mental health.
• Provide support and reinforcement of skills learned throughout the treatment process.
• Development and enhancement of specific problem-solving skills, coping mechanisms and strategies
for symptom/behavioral management.
• Assist youth and families in understanding crisis/safety plans and plans of care.
• Assist youth and families in interpreting choice offered by service providers; and assisting with
understanding policies, procedures and regulations that impact those with mental illness.
• Adequately assist youth with the appropriate level of services and supports they need to successfully
maintain in a classroom setting.
• Provide training to school personnel related to working with students that have Emotional
Disturbances (ED), as needed/requested by the school.
• Meet agency standards of billable services and fiscal responsibility as designated by their immediate
supervisor.
• Participates in staff meetings.
• Utilizes Eleos, the agency’s AI supported scribing tool, for eligible services.
• Understands and promotes our Certified Community Behavioral Health Clinic (CCBHC) concept by
providing or supporting community-based mental and substance use disorder services; advancing
integration of behavioral health with physical health care; assimilating and utilizing evidence-based
practices on a more consistent basis; and promoting improved access to high quality care.
• Performs other reasonably related duties as assigned by the immediate supervisor or other
management as requested.
• Meet or exceed “satisfactory” expectations at any scheduled job performance evaluation.
• Regular and predictable attendance is essential and expected for this position.
Must perform the specific job duties as listed above to meet position expectations.
WORK ENVIRONMENT:
− This position works a combination of indoor and outdoors with the majority of their role being indoors.
This position will be working in a school setting.
− This role will require frequent regional travel (up to 75%) to various community locations and in the
client’s residence as needed for the role (e.g., schools, government offices, medical facilities, etc.)
− Must be willing and able to perform all job-related travel normally associated with this position (this
may include transportation of clients).
− Travel expectations can vary from time to time based on coverage needs
Job Description
− This position is not likely to be required to work overtime or on-call outside of the regular scheduled
work hours. Must receive pre-approval from manager prior to working outside of scheduled work
hours.
− This position often requires non-traditional work hours to meet family scheduling needs