Behavioral Health Technician

Behavioral Health Technician (BHT)

Reports To: Lead BHT, Clinical Director, Facility Manager

Employment Type: Full-Time / Part-Time / PRN

Position Summary

The Behavioral Health Technician (BHT) supports clients through detoxification and residential treatment for substance use and co-occurring mental health disorders. The BHT ensures a safe, therapeutic environment, providing emotional support, structure, and supervision in alignment with facility policies, regulatory standards, and individualized treatment plans.

Essential Duties & Responsibilities

• Client Care & Support
• Monitor and assist clients during detox and residential phases to ensure safety, comfort, and adherence to clinical guidelines.
• Observe client behavior and physical condition; promptly report changes or incidents to nursing and clinical staff.
• Support clients with daily routines, hygiene, and activities of daily living (ADLs).
• Assist with admissions, orientations, room assignments, and discharges.
• Model healthy boundaries and positive interpersonal communication.

Safety & Compliance

• Conduct rounds (ObservSmart), head counts, and environmental safety checks per protocol.
• Respond to crises or behavioral escalations using de-escalation techniques.
• Maintain confidentiality and adhere to HIPAA, DCF, and facility regulations.
• Ensure compliance with all safety and accreditation standards.

Documentation & Communication

• Accurately document observations, interactions, and activities in EMR systems.
• Complete incident reports, shift notes, and behavior logs promptly.
• Communicate effectively with nursing, clinical, and administrative staff.
• Attend staff meetings, trainings, and supervision as required.

Program Support

• Monitor or assist with educational, recreational, or recovery groups.
• Escort clients to activities, appointments, airports, facilities
• Maintain cleanliness and order in residential and common areas.
• Support implementation of client treatment plans.

Qualifications

• Education & Experience
• High School Diploma or GED preferred
• Minimum one (1) year experience in behavioral health, substance use, or residential care preferred.
• Knowledge of detox and recovery processes, trauma-informed care, and relapse prevention.

Licensure / Certification

• Valid Driver’s License (clean record for transport duties).
• Current CPR and First Aid Certification
• CPI or equivalent crisis intervention training preferred.

Skills & Abilities

• Strong interpersonal and communication skills.
• Reliable documentation and organizational abilities.
• Ability to stay calm in crisis situations.
• Compassionate, ethical, and client-centered approach to care.
• Proficient with EMR systems and Microsoft Office Suite.

Physical Requirements

• Ability to lift up to 25 lbs.
• Must be able to stand, sit, or walk for extended periods.
• Must be able to respond quickly to emergencies.

Work Environment

• Detox and residential treatment setting.
• Exposure to individuals experiencing withdrawal or emotional distress.
• Must be available for flexible scheduling including evenings, weekends, and holidays.

I have read and understand the duties, responsibilities, and expectations described in this job description. I understand that this document is intended to describe the general nature and level of work expected and is not an exhaustive list of all duties or responsibilities.