Bellperson
Summary
Provide luggage services, guest check-in/out, and concierge duties at a Berkeley hotel, ensuring a welcoming guest experience.
What We Look For...
Make a difference at our hotel by ensuring that all guests have a comfortable and enjoyable stay by covering all bellperson, valet, and concierge responsibilities: luggage services, restaurant/tour reservations, and hotel/city information. We are seeking a friendly, dedicated Bellperson to build a bond with guests and create a unique experience that they will want to come back for.
The Key Responsibilities:
- Demonstrate correct procedures when greeting guests, checking them in and out, serving taxi requests, and/or directing traffic flow in front of the hotel.
- Listen to guest concerns, solve problems and answer questions.
- Handle guest vehicles with care and respect
- Deliver messages, packages, faxes, hotel items and any guest items as requested.
- Maintain close scrutiny of guest's belongings at all times; when storing bags, issue proper claim check and maintain belongings in locked areas at all times.
- Assure that all guests and luggage are safely transported to/from assigned destination.
- Maintain cleanliness and order of guest services area.
The Model Qualifications:
- Previous bellperson, customer service, and/or hospitality experience preferred.
- Valid California driver's license is required.
If this sounds like a fit, we'd love to hear from you!
Radiate Hospitality is an Equal Opportunity Employer - we welcome applicants of all backgrounds, identities, and abilities.