Bench Jeweler - Mayfaire Town Center
REEDS Jewelers – Bench Jeweler (Full-Time)
Location: Mayfaire Town Center, Wilmington, NC
REEDS Jewelers is seeking a skilled Bench Jeweler to join our team at our beautifully remodeled flagship store in Mayfaire Town Center—a true luxury destination in one of the most desirable coastal cities in the Southeast. At REEDS, we take pride in our heritage of exquisite craftsmanship, trend-forward collections, and world-class customer service.
As a Bench Jeweler, you'll play a vital role in delivering exceptional service and craftsmanship, contributing directly to a memorable in-store experience for every customer.
You Will:
- Perform a wide range of jewelry repairs including ring sizing, soldering, prong repair, chain repair, and laser welding.
- Execute stone setting and tightening for various stone shapes and sizes using all major setting techniques.
- Handle refurbishment and restoration of fine jewelry pieces, maintaining the original character and integrity of each item.
- Engage in custom jewelry creation, hand fabrication, and original design work (based on experience).
- Conduct watch services, including battery replacements and strap adjustments.
- Collaborate with customers and the sales team to discuss repair timelines, questions, and expectations.
- Review and prioritize job envelopes, verify merchandise against descriptions, and maintain a clean, organized workspace.
You Are:
- Experienced: 1-2 years or more of bench jeweler experience preferred, with confidence in handling precious metals and stones.
- Detail-Oriented: You spot imperfections others miss and take pride in perfection.
- Independent & Reliable: Able to manage time efficiently and work well both alone and with a team.
- Curious & Growth-Oriented: Eager to keep learning through training, workshops, and evolving trends.
- Customer-Focused: Comfortable answering questions from the team and customers with confidence and professionalism.
Why Join REEDS Jewelers?
- Be part of a nationally respected, family-owned jewelry company with deep roots and a vibrant future.
- Work in a flagship store that blends legacy luxury with cutting-edge style and service.
- Thrive in a supportive, family-like work environment that values craftsmanship, community, and creativity.
- Enjoy a strong benefits package (Medical, Dental, Vision, 401(k), Paid Time Off), and employee discounts on fine jewelry and watches.
And Welcome to Wilmington, NC
Beyond the bench, enjoy the perks of living in Wilmington, a fast-growing coastal city known for:
- Beautiful beaches, charming historic downtown, and vibrant arts and culinary scenes.
- Mild year-round climate and access to boating, surfing, and trails.
- A lower cost of living compared to many metro areas, with an unbeatable work-life balance.
- A strong sense of community, making it one of the most sought-after relocation destinations in the Southeast.
Requirements
- 2 years experience as a bench jeweler preferred
- A passion for jewelry, flawless craftsmanship, and excellence in customer service
- Any professional certifications are a plus, such as Jewelers of America Certified Bench Jeweler
- Must be legally eligible for employment in the U.S.
- Must be able to sit and stand for prolonged periods of time.
Benefits
REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.
REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.
As published by workable
First name, Last name, Email, Phone, Address, Education, Experience, Summary, Resume, Cover letter
- What date are you available to start working?
- What mall location or city do you prefer? written answer
- What type of employment are you seeking? choose any
- Have you ever been employed by REEDS, Melart, Mills or Dreifus Jewelers? yes / no
- If yes, where and when? (If no, type "n/a") written answer
- Are you legally eligible for employment in the U.S.? (Proof of eligibility will be required.) yes / no
- Have you ever been discharged from any employment? yes / no
- If yes, please explain. written answer
- We are an Equal Opportunity Employer, committed to reflect the diversity of the communities where we conduct business. Qualified persons are considered for positions without regard to race, color, religion, sex, marital or veteran status, or the presence of a non-job related medical condition or disability. At any time during my employment or after a conditional offer of employment and where permitted by applicable federal and/or state law, I agree to submit to a medical examination to determine my abilities to perform essential functions of the job and tests for use of illegal drugs or drugs used illegally. I authorize the examining physician to disclose to the company or its representative the results of such examinations. I understand and agree that my refusal to cooperate and submit to such tests for drugs will constitute grounds for immediate termination of my employment or revocation of any job offer. REEDS Jewelers intends to treat applicants and employees in a fair and consistent manner and desires to develop a very regarding and productive relationship with each employee. However, the Company recognizes that employment between employee and employer is a mutual at-will relationship either party is free to terminate, with or without cause. I understand that if I am employed, such employment is for no definite period of time and can be terminated by REEDS at any time and for any reason. REEDS Jewelers also reserves the right to change wages, benefits and conditions at any time or as allowed by applicable federal and/or state law if more restrictive. I understand that this is an application for employment and that no employment offer or contract is being made at this time. I certify that all of the foregoing statements on this application for employment and made in conjunction with this application are true and correct to the best of my knowledge and belief. I understand that misrepresentation or omission of facts called for in this application is cause for the rejection of my application, revocation of any conditional job offer, or termination of my employment as applicable. I understand that any offer of employment is contingent upon satisfactory completion of drug screening and background checks. I have read and understand the above. yes / no