Bench Jeweler - REEDS Jewelers, Fenton
A New Landmark Store. A Timeless Career Opportunity.
At REEDS Jewelers, we believe that every milestone deserves to be celebrated, and every moment honored with meaning. As we approach our 79th anniversary, we are proud to open our newest luxury retail destination at Fenton in Cary, NC—a premier, walkable urban village blending luxury retail, chef-driven dining, upscale living, and entertainment in one of the Southeast’s most dynamic markets.
Fenton is a mixed-use development designed to elevate the retail experience—bringing together national brands, local favorites, and modern amenities just minutes from downtown Raleigh and Research Triangle Park. This location will feature top luxury brands and offers immense opportunity for sales success within a growing and vibrant community.
The Raleigh-Durham area was ranked among the Top 10 Best Places to Live by U.S. News & World Report (2024–2025) and is one of the fastest-growing cities in the Southeast. This market presents unparalleled potential for both personal and professional growth.
As one of the largest national family-owned jewelers in the country, REEDS is proud to honor our values and legacy while remaining forward-leaning, modernized, and always growing.
We are seeking a skilled Bench Jeweler to join our team at Fenton. This is a unique opportunity to be part of a high-end, luxury retail environment and bring your craftsmanship to life by creating, restoring, and repairing meaningful pieces for our valued clientele.
Key Responsibilities
Jewelry Repair & Restoration
- Perform a wide range of repairs including ring sizing, soldering, prong repair, chain repair, and laser welding
- Execute stone setting and tightening using all major techniques for various shapes and sizes
- Conduct refurbishment and restoration work while maintaining the original integrity and craftsmanship of each piece
- Create custom jewelry and participate in hand fabrication and original design work, based on experience
Watch Services & Client Collaboration
- Provide basic watch services such as battery replacements and strap adjustments
- Partner with sales associates and clients to set clear expectations around repair timelines and scope
- Answer client questions with professionalism, supporting a luxury experience from start to finish
Workshop Organization & Quality Control
- Review and prioritize incoming repair envelopes, verifying merchandise against job descriptions
- Maintain a clean, organized, and efficient workbench
- Consistently ensure high standards of craftsmanship and attention to detail in every piece handled
This team member must embody REEDS' core values:
- Integrity – We live ethically and honestly in every moment and interaction.
- Performance Excellence – We pursue success relentlessly and learn from every experience.
- Stewardship – We honor the trust placed in us by our associates, clients, and communities.
- Professionalism – We attract and grow exceptional talent through development and self-leadership.
- Entrepreneurial Spirit – We embrace imagination, creativity, and forward-thinking action.
- Team Orientation – We thrive through collaboration, shared goals, and mutual respect.
- Passion – Our love for what we do drives extraordinary customer experiences—and makes it fun.
Requirements
- Qualifications
- 2+ years of hands-on experience as a Bench Jeweler in a fine jewelry environment preferred
- Proficient in working with precious metals and gemstones, including advanced repair techniques
- Strong eye for detail and precision—able to identify imperfections and deliver flawless results
- Independent and dependable with excellent time management skills
- Passionate about craftsmanship and continuously learning new techniques or styles
- Strong communication skills and confidence in speaking with both team members and clients
- Jewelers of America certification or similar professional credential is a plus
- Must be legally eligible to work in the U.S.
- Must be able to sit or stand for extended periods as required
Benefits
REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.
REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.
As published by workable
First name, Last name, Email, Phone, Address, Education, Experience, Summary, Resume, Cover letter
- What date are you available to start working?
- What mall location or city do you prefer? written answer
- What type of employment are you seeking? choose any
- Have you ever been employed by REEDS, Melart, Mills or Dreifus Jewelers? yes / no
- If yes, where and when? (If no, type "n/a") written answer
- Are you legally eligible for employment in the U.S.? (Proof of eligibility will be required.) yes / no
- Have you ever been discharged from any employment? yes / no
- If yes, please explain. written answer
- We are an Equal Opportunity Employer, committed to reflect the diversity of the communities where we conduct business. Qualified persons are considered for positions without regard to race, color, religion, sex, marital or veteran status, or the presence of a non-job related medical condition or disability. At any time during my employment or after a conditional offer of employment and where permitted by applicable federal and/or state law, I agree to submit to a medical examination to determine my abilities to perform essential functions of the job and tests for use of illegal drugs or drugs used illegally. I authorize the examining physician to disclose to the company or its representative the results of such examinations. I understand and agree that my refusal to cooperate and submit to such tests for drugs will constitute grounds for immediate termination of my employment or revocation of any job offer. REEDS Jewelers intends to treat applicants and employees in a fair and consistent manner and desires to develop a very regarding and productive relationship with each employee. However, the Company recognizes that employment between employee and employer is a mutual at-will relationship either party is free to terminate, with or without cause. I understand that if I am employed, such employment is for no definite period of time and can be terminated by REEDS at any time and for any reason. REEDS Jewelers also reserves the right to change wages, benefits and conditions at any time or as allowed by applicable federal and/or state law if more restrictive. I understand that this is an application for employment and that no employment offer or contract is being made at this time. I certify that all of the foregoing statements on this application for employment and made in conjunction with this application are true and correct to the best of my knowledge and belief. I understand that misrepresentation or omission of facts called for in this application is cause for the rejection of my application, revocation of any conditional job offer, or termination of my employment as applicable. I understand that any offer of employment is contingent upon satisfactory completion of drug screening and background checks. I have read and understand the above. yes / no