Benefits Specialist I

Specialist I/II

1. Benefits administration and monitoring of benefit programs as directed by the Benefits Director
2. Process benefit enrollments, changes, and terminations
3. Assist employees with benefits related issues and questions in a timely, courteous, and professional manner
4. Manage all files and records in accordance with internal policies, federal confidentiality standards, and employee confidentiality applicable laws
5. Perform regular audits of benefits data to ensure accuracy and compliance
6. Provide positive business relationships and act as liaison between internal and external partners to ensure proper coverage, claim services, and payments
7. Correspond with and distribute enrollment materials to benefit eligible employees
8. Facilitate training classes to all eligible employees to educate employees on benefit package
9. Process supplemental requests as requested by benefit vendors
10. Maintain and update all enrollment and informational materials as needed
11. Generate reports as requested by Benefits Director
12. Implementation of open enrollment- including, but not limited to, review of open enrollment materials and roll out of open enrollment on Benefit Administration system
13. At the direction of either the Benefits Director or Benefits Analyst, administer ACA guided/applicable benefits
14. Other duties as assigned