BENEFITS & WELLNESS COORDINATOR

Jasco is looking for a Benefits & Wellness Coordinator that plays a key role in delivering a high-quality, compliant, and engaging benefits and wellness experience for Team Members. This role administers and enhances benefit and wellness programs with a strong focus on service excellence, confidentiality, and compliance. The coordinator ensures programs are competitive, cost-effective, and aligned with Team Member needs.

Benefits Administration & Team Member Support

• Serve as the primary point of contact for all benefit-related questions, issues, and escalations.
• Administer day-to-day operations of all benefit programs, including eligibility, enrollment, and changes.
• Act as liaison between Team Members, insurance carriers and broker to resolve issues and ensure smooth utilization of plans.
• Support positive Team Member relations through clear communication and proactive problem resolution.
• Ensure timely processing of benefit invoices and assist with reconciliation against payroll deductions.
• Support the evaluation and benchmarking of benefit programs to maintain competitiveness and cost effectiveness.
• Assist in the annual review and recommendation of benefit offerings.

Benefits Communication & Education

• Educate Team Members on available benefits through orientations, presentations, and ongoing communication materials.
• Develop and deliver engaging benefit and wellness education programs, including lunch-and-learn sessions.
• Lead the Annual Open Enrollment process, including planning, communication, and execution

Compliance, Reporting & Plan Administration

• Ensure all benefit programs comply with applicable laws and regulations (e.g., ERISA, FMLA, ADA, USERRA).
• Prepare and support required filings and documentation, including Form 5500, Summary Annual Reports, Plan Amendments, and Summary Plan Descriptions.
• Maintain accurate records and provide data for audits, annual benefit census, and 401(k) reporting.

Retirement & Leave Program Management

• Administer the 401(k) and Roth plans, including processing distributions, hardships, and forfeitures.
• Ensure timely delivery of required participant notices.
• Partner with third-party administrators to ensure retirement plan compliance and accurate administration.
• Administer and track leave of absence programs and team member accommodations, including disability, FMLA, workers’ compensation, USERRA, ADA and other applicable leaves.

Wellness Program Management

• Manage and enhance the company’s wellness program, including planning, budgeting, and vendor coordination.
• Organize wellness initiatives and oversee the administration of wellness incentives.
• Coordinate wellness-related events and programs to drive engagement and participation.
• Maintain oversight of the Jasco fitness center, including vendor coordination and facility standards.

Key Strengths for Success

• High level of discretion and ability to handle confidential information
• Strong customer service and communication skills
• Detail-oriented with strong organizational and follow-through abilities
• Working knowledge of benefits compliance and regulatory requirements
• Ability to manage multiple priorities and deadlines effectively
• Performs other duties as required.