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Bert Ogden Auto Group

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BERT OGDEN FIESTA NISSAN EDINBURG USED CAR MANAGER

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Description

The Used-Vehicle Sales Manager is responsible for assisting the General Sales Manager in planning, organizing and controlling the activities of the Used-Vehicle Sales department and in measuring the performance of the employees in the department.


ESSENTIAL DUTIES:

  • Forecast goals and objectives for the department and strive to meet them.
  • Strive for harmony and teamwork with all other departments.
  • Prepare and administer an annual operating budget for the Used vehicle sales department with assistance from the Dealer and GSM.
  • Attend managers’ meetings as requested.
  • Assist the General Sales Manager in forecasting controllable expense elements for the new-vehicle department.
  • Understand, keep abreast of, and comply with federal, state and local regulations that affect new-vehicle sales.
  • Hire, train, motivate, counsel, and monitor the performance of all new-vehicle sales employees.
  • Direct and schedule the activities of all department employees.
  • Oversee the efforts of new-vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership.
  • Communicate with new-vehicle salespeople to ensure that dealership policies and procedures are understood and followed.
  • Monitor salespersons’ payroll records.
  • Set sales and gross objectives for new-vehicle salespeople.
  • Guide all salespeople in setting their objectives on a shorthand and long-range basis.
  • Review all Used-vehicle salespersons’ performance as shown on the Daily Sales Operating Control.
  • Assist in developing programs of improvement for those salespeople who are failing to reach their objectives.
  • Recommend for dismissal any salesperson failing to meet company objectives.
  • Conduct daily and weekly sales training meetings as directed by the General Sales Manager.
  • Work with salespeople on programs that will increase the new-car gross and increase F&I penetration.


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