Beverage Server- Full Time- Graves

The Beverage Server is responsible for delivering friendly and attentive service on the casino floor. This role focuses on creating a positive guest experience by delivering drink orders, promoting casino offerings, and ensuring responsive service in a fast-paced environment.

Provide prompt, courteous beverage service to casino guests

• Take drink orders, communicate with bartenders, and serve beverages efficiently

• Maintain a clean and organized workstation

• Monitor guest alcohol consumption and follow responsible service guidelines

• Handle cash transactions accurately and follow proper procedures

• Assist with drink preparation and maintain knowledge of cocktails and brands

• Promote casino events, programs, and player rewards programs

• Deliver personalized guest service and resolve issues using service recovery standards

• Work collaboratively with team members across beverage and casino operations

Must be at least 21 years old

• High school diploma or GED with 1–6 months of related experience preferred

• Strong customer service and communication skills

• Basic math skills for cash handling and transactions

• Ability to work in a fast-paced, high-pressure environment

• Flexible availability, including nights, weekends, and holidays

• Professional appearance in accordance with company standards

• Must be able to stand, walk, and carry trays for extended periods (up to 2 miles per shift)

• Ability to lift and carry up to 20 pounds continuously

• Capable of bending, stooping, and twisting while serving

• Comfortable working in loud, crowded, and smoke-filled environments

• Ability to work long shifts in high-energy casino settings