BGV Customer Support & Operations Executive

MPloyChek is a technology-led background verification platform owned and operated by NSQ Tech. We help employers conduct faster, more transparent and reliable employee screening.

Help employers and candidates navigate background verification smoothly, accurately and on time.

Responsibilities
• Manage BGV cases from initiation through closure.
• Support clients and candidates through phone, email and the MPloyChek platform.
• Coordinate employment, education and other verification checks.
• Track turnaround times, resolve escalations and maintain accurate case notes.

Requirements
• 1–3 years of BGV operations or BGV customer-support experience.
• Clear communication, strong follow-through and comfort using SaaS tools.
• Working knowledge of verification processes, documents and TAT management.

Compensation: As per industry standards and commensurate with experience and skills.