BI Analyst/Developer

BI Analyst/Developer

Location: Cincinnati, Ohio (Hybrid: 3 Days in Office / 2 Days Remote)

About Organized Living

Join the legacy of Organized Living, an innovator in home organization for over 100 years. Trusted by industry professionals, we manufacture exceptional products, cutting-edge workflow automation software, and unparalleled support to our network of customers nationwide. As a privately held company, our commitment to excellence is driven by our dedicated team as we continue to evolve and adapt to meet the needs of modern life. At Organized Living, we're not just selling storage solutions but helping shape how people live and work in their spaces. Join us in our mission to organize homes and improve lives.

If you are looking to join a company that has a strong strategic advantage and is quickly becoming the true market leader, this is your chance to make your mark. Our passion and market focus have led us to the development of the right products, programs, technology, and support, positioning us for strong market share growth and exceptional future opportunities.

Due to our continued growth, we are seeking an experienced BI Analyst/Developer to join our team. This strategic role reports directly to the Vice President of Software Development and is responsible for leading the administration, optimization, and continuous improvement of Organized Living's business systems, reporting platforms, data governance initiatives, and workflow automation solutions. The ideal candidate is a business-minded technology leader who excels at turning data into actionable insights while driving operational efficiency across organization.

Job Summary

The BI Analyst/Developer serves as a key technology and business partner across Organized Living, working closely with Sales, Marketing, Operations, Finance, Customer Success, Software Development, and Executive Leadership. This role is responsible for maximizing the value of Microsoft Dynamics 365 CRM, Power BI, and related business applications while supporting strategic initiatives through business intelligence, analytics, automation, and continuous process improvement.

Key Responsibilities

In this role you will:

• Serve as the primary administrator for Microsoft Dynamics 365 CRM, overseeing system configuration, data integrity, user support, reporting, training, and adoption across the organization.
• Develop, maintain, and enhance Power BI dashboards, scorecards, reports, and data models that provide actionable insights and support data-driven decision-making.
• Integrate and analyze data from CRM, ERP, financial, sales, marketing, and other business systems to deliver accurate, consistent, and meaningful business intelligence.
• Partner with Sales, Marketing, Operations, Finance, Customer Success, and Executive Leadership to identify reporting requirements, establish key performance metrics, and provide strategic insights that improve business performance.
• Lead business process improvement initiatives by identifying opportunities to streamline workflows, automate manual processes, improve system utilization, and increase organizational efficiency.
• Support the design, implementation, and maintenance of workflow automation solutions, system enhancements, integrations, and cross-functional technology initiatives.
• Establish and maintain data governance practices, data quality standards, documentation, and processes that ensure the accuracy, security, and reliability of company information.
• Manage data imports, migrations, transformations, and ongoing database maintenance while ensuring compliance with organizational and reporting requirements.
• Monitor reporting performance and data quality, proactively identifying trends, risks, opportunities, and areas for operational improvement.
• Foster strong collaboration between business and technical teams while promoting a culture of accountability, continuous improvement, innovation, and data-driven decision-making