Bike Patrol Officer

General Definition: The Bike Patrol Officer is responsible for maintaining a safe and secure environment for guests, employees, and property through active patrol, observation, and rapid response to incidents. This role carries the additional responsibility of lawfully carrying and maintaining a firearm, exercising sound judgment, and responding to high-risk situations in accordance with training, company policy, and applicable laws.

Essential Job Functions:

• Carry a firearm in accordance with company policy, state regulations, and training requirements, maintaining readiness and secure control at all times.
• Exercise sound judgment and restraint when responding to high-risk or volatile situations, using force only as authorized and appropriate.
• Conduct vehicle patrols of assigned areas, including parking lots and exterior property, as required.
• Protect designated individuals and sensitive or restricted areas from harassment, physical harm, vandalism, or unauthorized access.
• Utilize force only as a last resort when non-violent options have been exhausted and in accordance with use-of-force policy and training.
• Respond immediately to critical incidents requiring an armed presence, including threats to life, violent behavior, or escalated security events.
• Maintain proficiency in firearm handling, retention, and safety through required training, certifications, and requalification.
• Secure firearm and related equipment in accordance with policy when entering restricted areas and/or when firearm and related equipment is not actively assigned.
• Immediately document and report any firearm-related incident, display, discharge, or safety concern in accordance with reporting standards.
• Maintain the safety and well-being of guests and employees through active patrol, observation, and timely response to incidents and emergencies.
• Responds promptly and professionally to emergencies, incidents, and service calls, including medical situations, disturbances, policy violations, and safety concerns.
• Communicate clearly and effectively via two-way radio to coordinate responses, relay critical information, and request assistance.
• Conduct continuous patrols of the casino, adjacent buildings, and exterior areas, maintaining a visible security presence and identifying hazards, suspicious activity, and security breaches.
• Provide guest assistance, including directions and escorts, and regularly escort employees in money-handling positions.
• Observe, assess, and report incidents accurately and without delay, escalating concerns through appropriate channels.
• Prepare clear, timely, and detailed incident, accident, and activity reports.
• Enforce internal security policies and procedures consistently and professionally.
• Coordinate closely with law enforcement during incidents involving armed response, preserving scene integrity and following command protocols.
• Prevent loss and damage by identifying irregularities early and informing violators of policies and procedures.
• Direct traffic during events, incidents, or peak operational periods as needed.
• Support team operations during routine duties and emergency situations.
• Perform other duties as assigned.