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Bilingual Assistant Property Manager – Enclave at Roswell

Open 24d

Essential Responsibilities

  • Assist with the daily operations of the community and provide leadership in the Community Manager's absence.
  • Manage resident accounts, collections, delinquency, payment processing, and move-out accounting.
  • Prepare leases, renewals, notices, lease violations, and resident correspondence.
  • Process lease violations and ensure timely follow-up in accordance with company policies and Fair Housing guidelines.
  • Respond promptly to resident concerns and ensure timely resolution of service requests.
  • Process applications, approve qualified applicants, and maintain compliance with Fair Housing regulations.
  • Support leasing efforts by touring prospective residents, following up on leads, and assisting with occupancy goals.
  • Maintain accurate resident files and ensure data integrity within Yardi.
  • Assist with monthly reporting, audits, budgeting, and financial performance.
  • Coordinate with the maintenance team to ensure excellent curb appeal and resident satisfaction.
  • Provide exceptional customer service while building positive relationships with residents, vendors, and clients.
  • Perform other duties as assigned.

Qualifications

  • Bilingual in English and Spanish (required).
  • Minimum of three (3) years of experience as an Assistant Property Manager in the multifamily industry (required).
  • Strong working knowledge of Yardi Voyager (required).
  • Experience with RentCafe, CRM platforms, and Microsoft Office Suite preferred.
  • Strong knowledge of leasing, renewals, collections, lease enforcement, and resident relations.
  • Experience preparing and administering lease violations in accordance with company policy and Fair Housing regulations.
  • Excellent organizational, communication, and problem-solving skills.
  • Ability to prioritize multiple responsibilities in a fast-paced environment.
  • Strong understanding of Fair Housing laws and multifamily operations.
  • High level of professionalism, accountability, and attention to detail.

What We're Looking For

  • A self-starter who takes initiative and works independently.
  • Strong financial and operational aptitude.
  • Exceptional customer service and conflict resolution skills.
  • Excellent organizational and time management skills.
  • A collaborative leader who can build positive relationships with residents and teammates.
  • Someone who thrives in a fast-paced environment and can manage competing priorities with minimal supervision.

See also

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