Bilingual Call Center / Medical Inbound Calls

Hello!! Do you enjoy speaking on the phone and solving problems? Have you always wanted a chance to work in the medical field? We have the perfect position for you! We are a very busy medical practice that receives a lot of phone calls. You will be responsible for answering and scheduling all incoming calls in a timely manor. You will be responsible for obtaining and logging all necessary prior authorizations/referrals 48 hours prior to scheduled appointments in the EPIC medical billing system.

Accurate scheduling with appropriate provider. Verify patient's insurance. Request and obtain authorization prior to appointment.

Must have a positive and cheerful/friendly disposition. Must be able to communicate effectively. Must be patient and have excellent listening skills. Must be organized and able to multi-task. This is a high-volume, fast-paced, very busy office and the phones ring all day. Must be able to stay calm and polite, cheerful and helpful.

Bilingual Spanish/English is required.

We have an excellent benefit package that includes a fully-paid medical insurance plan and a membership to the YMCA!