Bilingual Call Center Scheduler
- Knowledgeable of all physician’s specialties, schedules and insurances
- Schedule patient appointments for all practice physicians and locations
- Triage patient complaints thoroughly when scheduling their appointment
- Assists front desk staff with referral scheduling
- Complete “Triage Tech Sheet” and process per protocol
- Enter or verify all personal and billing information when scheduling appointments for New or Established patients
- Notify appropriate location of cancel, reschedule, or WI appointments including completing Call Logs in a timely manner
- Requirements:
- Two years of experience handling heavy scheduling for a Multi-Physician office (please highlight in the resume).
- Quick learner and bubbly
- Bilingual Spanish
- Ability to float to front office as needed
- Ability to start within a couple of days (Diane won’t take someone who needs to give ample notice)
Hours for this Position:
- Monday-Friday 8am-5pm
Advantages of this Opportunity:
- Competitive salary $11.00-$12.50 per hr. pending experience
- Excellent Medical benefits Offered, Medical, Dental, Vision, 401k, and PTO
- Growth potential
- Fun and positive work environment