Bilingual (Creole-English) Financial Service Representative
At Money Mart, we're more than just a financial services provider – we're the catalyst for financial empowerment!
Our mission is to be North America's leading non-prime lender, serving a diverse range of customers and delivering unparalleled financial momentum. Our vision is to bridge the gap between people and their financial goals. With over 40 years of experience and more than 400 retail locations, we help customers achieve their financial dreams through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards.
In our communities, we collaborate with employees and customers to contribute over $500,000 annually to support food security, housing, health, emergency services, and other critical initiatives.
As a company, we are committed to creating an environment where everybody is somebody, and together, we win as a team. We believe diversity drives innovation, enhances creativity, and strengthens our communities. Our dedication to inclusivity goes beyond representation; it’s about fostering a culture where everyone can thrive and contribute their unique perspectives.
Join us on this exciting journey as we continue to revolutionize the financial services industry and empower customers to thrive!
What we Offer:
- Market competitive Pay
- Monthly bonus potential based on the operational success you drive
Other Benefits Include:
- Comprehensive Medical/Dental Benefits
- Competitive Paid Time Off
- Plan for your future with our group Retirement Options
- Education Reimbursement Program to invest in your education and career growth.
- Exclusive Perks through Perkopolis - enjoy special discounts and offers.
- Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard.
- Discounted company services including foreign exchange and Koodo services.
- And Much More!
Branch Location: 1990B North Military Trail
During a typical day, you will:
- Deliver results on branch profitability goals
- Provide a quality customer experience through efficient execution of all customer transactions
- Determine customers' needs and provide them with solutions that satisfy those needs
- Handle cash and accurately enter transactions into the system
- Contact customers over the phone with past due balances and negotiate payment terms and schedules
- Complete all documentation accurately
- Follow safety, security, and compliance requirements
Successful candidates will:
- Be sales driven
- Have a minimum of one year of financial services and or sales experience
- Have a passion for customer service
- Have previous cash-handling experience
- Have a high school diploma or equivalent
#SJ
Please Note: Candidates with a current First Aid and CPR certification will be considered an asset.
Money Mart is committed to accommodating applicant’s with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Money Mart will work with you to determine how to meet your needs.
About Money Mart – Our Commitment to Responsible Innovation
At Money Mart, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.
This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities.
We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.
Joining Money Mart means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.
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First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
- Preferred First Name optional
- LinkedIn Profile optional
- Website optional
- Place of residence city
- Place of residence province/state choose one
- Are you 18 years of age or older? choose one
- Are you legally authorized to work in United States? choose one
- This position requires the successful completion of a credit and criminal background check. Are you comfortable proceeding with these checks as part of the hiring process? choose one
- This position is in a retail environment that requires open and flexible availability. Are you able to work a range of shifts, including evenings, weekends, and holidays? choose one
- If yes, please indicate specifically. choose any · optional
- What are your salary expectations?
- Are you willing to travel to other locations within a commutable distance if needed? choose one
- Have you worked with Momentum Financial Services Group (National Money Mart, The Check Cashing Store OR Insta Cheques) before? choose one
- Where did you initially hear about the job? choose one
- If you chose 'Referral from Company Employee' or 'Other', please specify here: optional
- I have disclosed all relevant information that should be considered in my application for employment and certify that the information given by me is true. I authorize Money Mart Financial Services and its applicable affiliated entities and its representatives to contact any employers, schools, and other persons to verify the information I have supplied, I authorize same to provide any information or documents requested, and I release same and Money Mart Financial Services from any liability resulting from the information requested or provided. choose one
- I understand employment with Money Mart Financial Services is contingent on my providing sufficient documentation necessary to establish my identity and eligibility to work in the United States and complying with all of Money Mart Financial Services requirements, including consenting to conduct a criminal background investigation in any jurisdiction where I have lived and an investigation of my credit history. These investigations may be used in an employment decision, and I can request a copy of any background investigation report before any adverse action is taken. choose one
- I expressly understand and agree that, if employed, my employment has no specified term, is based upon mutual consent, and may be legally terminated at will, with or without cause, by either party without prior notice to the other, and that no representation of any kind by any representative of Money Mart Financial Services can constitute an implied or express employment contract or make any change in any policy, procedure, benefit or other terms of employment other than in a document signed by the CEO, or his or her authorized designee. choose one
- I certify, under penalty of perjury, that all of the information I have provided in the employment application process with Money Mart Financial Services is true and complete, and I understand that any falsification or omission of information may result in denial of employment or, if hired, may result in termination at any time. choose one
- Please be informed that your application to this job offer will trigger some processing of your personal data by the recruiting company, the data controller. Greenhouse, the data processor, has no control over such personal data processing. For more information on these personal data processing, please refer to the recruiting company’s privacy policy. choose one