Bilingual Customer Service Representative / Bilingual CSR
Posted Updated
Are you an experienced Customer Service Representative that is looking to advance your career in a company where you can have job security and great work-life balance? If you say yes to all, then this position is for you!
I would like to speak with you more about your recent experience as well as the position I have available within your area. Kindly check the Job Description below and contact me today at your earliest convenience. This position may be filled quickly.
- Responds to customer phone inquiries in a prompt, courteous and concise manner
- Provides callers with an unbiased information to assist customers with application and eligibility requirements
- Accesses, reads, and interprets customers and provider data elements within customer’s application
- Performs accurately all data entry functions to reflect customer activity/transactions
- Answers customer questions and assists in problem resolution
- Assists customers in the enrollment process
- Documents all customer encounters in clear and concise logs
- HS Diploma / GED
- 2+ years of Customer Service / Healthcare call center experience
- Bilingual (Spanish, Russian Arabic, Farsi, Korean, Mandarin, Cantonese, Cambodian)
- Proficient in using MS Office Applications
Shift:
- 7am-3pm or 8am-4pm (Ideally, M-F)
If you're interested, kindly send your most updated resume to Shara Bonifacio today for immediate consideration. Interviews are happening this week.