Bilingual Customer Service Representative

Daily Responsibilities:

• Will be taking inbound calls and processing premium payments.
• Respond to high volume of inbound calls daily, 50-60 calls from members and providers
• Achieve individual performance goals as it relates to call center objectives
• Verification of eligibility

• HS Diploma/GED
• Bilingual-Fluent in Spanish
• Must have call center/customer service experience
• Experience assisting members with questions and setting them up with marketplace coverage, health plan/managed care experience!

Hours: Monday-Saturday, 40 hours a week, staggered 8 hour shifts between 5am-8pm (3 weeks of training)

Pay rate: $13/hr

Interested in being considered?

If you are interested in applying to this position, please contact Jeff St Louis at 407-636-7030x223 and click the Green I’m Interested Button to email your resume.