Bilingual Customer Service Representative
Daily Responsibilities:
- Will be taking inbound calls and processing premium payments.
- Respond to high volume of inbound calls daily, 50-60 calls from members and providers
- Achieve individual performance goals as it relates to call center objectives
- Verification of eligibility
- HS Diploma/GED
- Bilingual-Fluent in Spanish
- Must have call center/customer service experience
- Experience assisting members with questions and setting them up with marketplace coverage, health plan/managed care experience!
Hours: Monday-Saturday, 40 hours a week, staggered 8 hour shifts between 5am-8pm (3 weeks of training)
Pay rate: $13/hr
Interested in being considered?
If you are interested in applying to this position, please contact Jeff St Louis at 407-636-7030x223 and click the Green I’m Interested Button to email your resume.