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Trinity Logistics

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Bilingual Customer Service Specialist

A Day in the Life: Bilingual Customer Service Specialist

Did someone say they were looking for a challenging job that gives them daily interaction with customers and enables them to provide solutions? Well hopefully you did because we’ve got the perfect job in Trinity’s Customer Service Specialist! This role will put you on the front line with our customers, answering questions and directing calls to the right people when more complicated concerns arise. People skills and being solution-minded is a must in this role! Customer Service will put you in a crucial position within Trinity and allow you to gain a plethora of knowledge about our business operations on both sides of the freight we are arranging. With ample room for growth and exposure to all sides of the business, this position will provide you the opportunity to step into the logistics world and begin an exciting career! Being fluent in Spanish and English is also a must! If this sounds like you, apply today!

Essential Skill Sets: Is this You?

  • Bilingual (Spanish/English) Required
  • Fast Paced
  • Works Well Under Pressure
  • Multitasker
  • Great Communicator- speaking and writing
  • Detail-Oriented
  • Interpersonal Relationship Building
  • Excellent Time Management Skills
  • Problem Solver

Job Requirements: Is This You?

  • Bilingual required- must be proficient in both English and Spanish; to include written and verbal communications.
  • Able to provide exceptional customer service to all stakeholders in a fast-paced environment juggling multiple tasks and projects at once.
  • Positive and friendly attitude with demonstrated ability to gain cooperation from across various departments and Team Members.
  • Detail oriented.
  • Strong communication skills which will translate into a pleasant and professional demeanor on the phone as well as in emails.
  • Proven planning and organizational skills.
  • Goal oriented, always willing to seek knowledge and improve upon skills in order to drive new ideas.
  • Commitment to living the Trinity Guiding Values.

Your Future with Trinity: Are We What You’re Looking For?

  • Laid- back working attire- who doesn’t love wearing jeans to work?
  • Ample benefit package options- including medical, dental, and vision, a wellness program, tuition reimbursement, discount programs
  • 401(k) with a 100% match up to 6%
  • FUN team building activities
  • Generous PTO offering
  • Strong focus on internal advancement and promotion from within
  • Trinity Foundation- constant opportunities to give back to the community

We are located: 50 Fallon Ave, Seaford, DE 19973

EEO STATEMENT: Trinity Logistics, Inc. is an Equal Opportunity employer. All Team Members and applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or any status which is protected by state or federal law.

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What this application asks

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First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location

  • Insert your LinkedIn Profile here! optional
  • Reason for applying: written answer
  • Can you read, write and speak Spanish fluently? choose one
  • Are you able to come in to the Seaford, DE office once a week, as well as one additional day a month with the entire team? choose one
  • Have you ever worked for or been an agent of Trinity Logistics, Burris Logistics, Honor Foods or any affiliate organization? choose one
  • How did you hear about this job? choose any
  • If you selected Referral, please list Employee's Name. optional
  • If you selected Job Fair, please list Job Fair Name. optional
  • Are you at least 18 years of age? choose one
  • Are you legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future? choose one
  • I authorize investigation of all statements contained in this application and resume. I understand that misrepresentation or omission of facts discovered at any time is cause for non-hire or termination of employment. Further, I understand and agree that, if hired, my employment is for no definite period and may, regardless of the date of payment of my wages and salary, be terminated at any time without any previous notice. Burris Logistics is an At Will Employer. That means that either you or Burris Logistics and its subsidiaries, may terminate your employment at anytime for any reason. Burris Logistics, and its subsidiaries, is an Equal Employment Opportunity Employer and will not permit discrimination against or harassment of any applicant or employee on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, veteran’s status, genetic information, or on the basis of any personal characteristic protected under federal, state, or local law. choose one

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