Bilingual Customer Support (CS)

We are looking for a dedicated Bilingual Customer Support Specialist to join our team in Porto!

What you'll do:

▪︎ Assist French-speaking customers via phone, email, and chat with account management and financial service inquiries.

▪︎ Provide clear guidance and ensure a smooth, professional customer experience.

▪︎ Collaborate with the team to resolve issues efficiently.

What we are looking for:

▪︎ Languages: French (C1/C2 ) + English (B2).

▪︎ Experience: Minimum 1 year in banking, financial, or insurance services (8 months may be negotiable).

▪︎ Requirements: Must already be based in Portugal with an EU ID or a valid Portuguese Residence Permit (AIMA appointments/receipts are not accepted).

What we offer:

▪︎ Hybrid working model in Porto.

▪︎ Attractive Signing Bonus upon contract signature.

▪︎ Loyalty Bonus after 6 months of employment.

▪︎ Performance bonuses and career growth.

Interested? send me a direct email with your CV! 📩

Mouad.boughdadi@cbtalents.org