Bilingual Customs, Operations Manager
THE COMPANY
Our client is a Fortune 500 global leader in interconnect systems and advanced electronic components, serving aerospace, automotive, industrial, and communications industries.
In Mexico, the company operates a strategic shared services platform supporting 25+ business units and manufacturing operations. It seeks an experienced Customs Operations Manager to lead trade compliance and drive operational excellence across Mexico and the U.S.
THE POSITION
This high-impact leadership role oversees customs operations across a complex, multi-plant manufacturing network. The manager will lead 30+ professionals, ensure regulatory compliance, standardize processes, and drive continuous improvement while partnering with operations, finance, supply chain, and executive leadership.
Key Responsibilities
Lead end-to-end customs compliance across Mexico and the U.S.
Ensure compliance with IMMEX, USMCA, Annex 24/30, CTPAT/OEA, CIVA, and applicable ITAR requirements.
Oversee customs audits, HTS classification, valuation, country of origin, documentation, and customs systems.
Drive duty optimization through programs such as PROSEC and Rule 8th.
Establish KPIs, procedures, governance, training, and performance standards.
Manage relationships with customs authorities, government agencies, and external advisors.
THE CANDIDATE
Experience & Education
Bachelor's degree in International Trade, Law, Supply Chain, or a related field.
10+ years of progressive experience in Mexican and U.S. customs operations and trade compliance leadership.
Strong expertise in IMMEX, USMCA, Annex 24/30, HTS classification, valuation, and origin rules.
Experience managing customs audits and regulatory relationships in both countries.
Knowledge of CTPAT, OEA, CIVA, and trade compliance systems.
Customs broker credentials or a U.S. Broker License are strong advantages; ITAR knowledge and experience with Darwin, BMS, AS400, or Macola are preferred.
Advanced Excel skills and full bilingual proficiency in English and Spanish.
Leadership Profile
Proven leadership in complex, multi-site global organizations.
Strong executive presence, business judgment, and financial acumen.
Hands-on, proactive, and results-oriented approach.
Excellent organizational skills, integrity, and attention to detail.
Ability to influence stakeholders and collaborate across functions while driving accountability, compliance, and continuous improvement.