Front Desk Receptionist - Clinic

Location: Dallas, TX 75219

Job Description

We are seeking a professional and bilingual Front Desk Receptionist to join our clinic team in Dallas, TX. The ideal candidate will have experience working in a medical office environment and possess knowledge of health insurance processes. This role is essential in providing excellent customer service to our patients and ensuring smooth front desk operations.

Responsibilities

• Greet and check-in patients in a friendly and efficient manner.
• Answer and direct phone calls, respond to patient inquiries in both English and Spanish.
• Schedule and confirm patient appointments accurately.
• Verify patient insurance information and assist with insurance-related questions.
• Maintain patient records and ensure confidentiality in compliance with HIPAA regulations.
• Coordinate with medical staff to facilitate patient flow and communication.
• Handle administrative tasks such as filing, faxing, and data entry.
• Assist patients with completing necessary forms and documentation.

Qualifications

• Bilingual proficiency in English and Spanish is required.
• Previous experience as a front desk receptionist in a medical office or clinic setting.
• Knowledge of health insurance plans, verification, and billing processes.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and work efficiently in a fast-paced environment.
• Proficient with electronic medical records (EMR) systems and standard office software.
• Should be bilingual English / Spanish speaking

How to Apply

If you meet the qualifications and are interested in joining our team, please submit your resume and cover letter for consideration.