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Bilingual Japanese Customer service

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Description

An international bank is seeking the bilingual Japanese Customer Service Associate, who is responsible for providing a telephone service customer service to the bank’s client.


Responsibility includes;
  • Handle banking inquiries,
  • Provide online banking support.
  • Performs wire transfer processing.
  • Solve client inquiries.
  • Utilize Bank documents and agreements to make decisions and analyze risk.
  • Administrative tasks.


Requirements

Working Hour: 6:00am-2:30pm(PST) or 2:30-11:00pm(PST)
Work from home option

Excellent communication skills
Flexibility and willingness to work any schedule
Knowledge of Microsoft Office Suite
High School diploma or G.E.D
Japanese fluency (Verbal and Written) is Must

Benefits

Full benefit

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