Bilingual Remote Customer Service Representative

Description Deliver the highest level of customer service experience -Answer customer calls - Reset Passwords - Assist with creating accounts - Uploading documents - Answering general questions -Engage with customers over the phone and reply to online chat inquiries -Help customers manage their accounts -Verify eligibility for coverages/review healthcare options etc. Problem Solve -Find creative solutions to any, and all, consumer problems that arise -Diagnose, assess, and resolve problems or i…