Index Ventures Bilingual Scheduling Coordinator
Description
Bilingual Scheduling Coordinator
Location:["Colombia - Bucaramanga"] Head of the plain; Carrera 33 n 51-87 Local 2
Salary: 2,800,000 + 200,000Aux transportation
Shift days, hours and time zone: Sunday, Monday, and Wednesday from 7:00 am – 5:00 pm // Tuesday and Thursday from 7:00 am – 4:30 pm CST // Friday and Saturday OFF.
Job description:
The Lead Scheduling Coordinator is primarily responsible for setting the tone for the Schedulers.
The Lead Scheduling Coordinator reports directly to Chris Secchiari, Office Manager/Owner.
Requirements:
-English C1
-Experience as scheduler and supervisor. (2 years of experience as minimum)
-Homecare background Able to manage stress and lead a team with all the tasks Receptive to feedback (Coachable)
-Client Management Experience in Axiscare if its possible
Responsibilities
-Contacts New Caregivers Calls all new caregivers within three days of start date
-Follows up with caregivers to ensure that they have been assigned or let them know the status
-Provides Staffing for Clients Inputs new clients into Scheduling Software Database Schedules caregivers based on location, experience and availability with clients
-Notifies clients concerning basic information on caregiver, service start dates and times caregiver will be providing care
-Familiarize caregiver with client information, typed directions, time and basic introduction of client’s care needs and diagnosis Inputs
-Client Information into the Scheduling Software Database
-Documents changes in client conditions
-Documents schedule changes Documents caregiver call outs, refusal of shifts, and any other changes including explanations as to why Changes were made