Bilingual (Spanish) Front Desk Associate I

The Medical Receptionist is responsible for:

. Checking patients in/out

· Collecting copayments and outstanding balances

· Confirming proper documentation is in patient charts

. Provide patient documents needing completion

· Greets and directs all patients within the practice

·Verify and update patient demographic and insurance information at each visit.

· Scanning pertinent patient information into EMR including insurance cards, picture ids and medical records.

· Obtaining patient authorization for medical records release (HIPAA compliance).

· Schedules any necessary appointments after completion of patient visit.

· Complete appointment confirmation calls for unconfirmed patients 72, 48 and 24 hours prior.

· Assist with maintaining office cleanliness.

. Call and reschedule cancellations and no-shows

. Completing end of day task and email to biller

· Other duties as assigned.