Billboard & In-Mall Media Production Lead
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Description
A fast-growing Out-of-Home media company is seeking a tenacious, ultra-organised Billboard & In-Mall Production Manager to take end-to-end ownership of their production and flighting operations. This is a permanent, full-time role based in-office with some flexibility. Working hours are Monday to Thursday, 07h30 to 16h30 and Fridays 07h30 to 15h00.
This is a hands-on, high-volume role for a master coordinator who loves getting things done and keeping projects moving seamlessly. As the operational backbone between relationship managers, agencies, printers, installation teams, and landlords, you will be the go-to person who ensures every campaign is printed, flighted, maintained, and billed flawlessly on time. If you thrive under pressure, possess relentless follow-through, and take pride in being a proactive "doer," this position is for you!
Core Responsibilities
- Production Management: Oversee the complete lifecycle of billboard and in-mall campaigns. Chase artwork ahead of deadlines, verify technical specs, liaise with printers/suppliers, manage proofs and special builds, and maintain accurate production chaselists.
- Flighting & Installation Coordination: Schedule and manage flighting teams, issue flighting notices, maintain the master schedule, and ensure 100% of completed installations receive checked, dated photographic proof within 24 hours.
- Site & Structure Maintenance: Coordinate repairs for billboard structures, artwork, and site illumination. Obtain supplier quotes, arrange site access with shopping centre managers and landlords, and track repairs through to completion.
- Production Financial Administration: Prepare Purchase Orders (POs), reconcile weekly PO lists, chase supplier CIs and invoices, verify billings against quotes, and resolve discrepancies with the finance team.
- Stakeholder & Supplier Management: Build strong, accountable relationships with printers, installers, landlords, and internal teams, communicating proactively to resolve potential delays before they impact campaigns.
Requirements
- 3–5+ years’ experience in production, operations, traffic, or project coordination within a fast-paced, deadline-driven environment.
- Strong background in Out-of-Home advertising, billboard/in-mall media, print production, signage, or advertising agencies is highly desirable. High-performing production coordinators from adjacent industries are also welcome to apply!
- Proven track record of managing multiple campaigns, suppliers, and tight deadlines simultaneously.
- High proficiency in Google Workspace, MS Excel, Outlook, PO tracking, and managing digital artwork files/specs.
- Exceptional written and verbal communication skills with a confident, polite, but persistent telephone manner.
- A proactive, resilient "No-Drama Llama" personality with extreme attention to detail and a strong sense of ownership.
Benefits
- A key operational role at the core of a dynamic, industry-leading media environment.
- A supportive, energetic office culture in Century City that values accountability, initiative, and clear communication.
- An opportunity to own your domain completely and become the essential link that drives client campaign success.
