Billing Accounting Specialist
CareDx is a leading precision medicine diagnostics company advancing care in transplant, specialty oncology, and cell therapy. Through our innovative portfolio of molecular diagnostics, digital health solutions, AI-powered data and analytics, and patient support services, we partner with healthcare providers, patients, and biopharma organizations to help inform clinical decision-making and improve patient outcomes.
The primary responsibilities of the Billing Accounting Specialist are to apply payments, denials, and correspondence to patient accounts in the revenue cycle management (RCM) system. The Specialist will be required to reconcile payments to amounts received in the bank prior to application of payments in the system. Denials and correspondence may require reading and interpretation to accurately post the information in the system.
This role requires meticulous work and the ability to thrive in a fast-paced, high volume team environment. This is a full-time position, Monday through Friday, with occasional overtime as needed, especially at month-end. Candidates within commuting distance of the Brisbane, California office will need to come to the office on a regular basis; remote candidates will work and collaborate from home.
Responsibilities:
- Payment, denial and correspondence posting
- Reconcile electronic or paper remittances and explanations of benefits (EOBs) to bank receipts and apply them to patient accounts in the revenue cycle management system.
- Ensure accurate denial reasons are posted to patient accounts from paper correspondence.
- Assist the supervisor and RCM teammates professionally when requested.
- Mail and Other Duties
- Sort and distribute incoming mail.
- Prepare outgoing mail (claim packages, patient statements, patient letters).
- Prepare refund checks and obtain approvals as needed for refunds to patients and payers.
- Assist with medical record projects as needed.
- Monitor and maintain inventory in the on-site print room.
Minimum Education, Experience, & Specialized Knowledge (Required):
- High school diploma or equivalent.
- 6-12 months’ experience in data entry or medical billing; strong preference will be given to candidates with experience posting payments in the Telcor system.
- Typing speed of at least 50 words per minute.
- Understanding of patient protections under HIPAA and proper handling of protected health information (PHI).
- Working knowledge of health insurance and terminology.
- Excellent communication and people skills.
- Meticulous with strong analytical and problem-solving abilities in a high-volume production environment.
CareDx, Inc. is an Equal Opportunity Employer-vets/disabled, and participates in the E-Verify program. By proceeding with our application and submitting your information, you acknowledge that you have read our U.S. Personnel Privacy Notice and consent to receive email communication from CareDx. Certain jurisdictions require notice of how we use and protect your personal information. For more information, please read our Privacy Policy
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Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
#LI-REMOTE
This is the anticipated base salary range in the United States. The final salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and length of experience within the job, the type and length of experience within the industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and restricted stock units. CareDx is a multi-state employer, and this salary range may not reflect positions that work in other states.
This is the anticipated base salary range for candidates who will work in Waltham, MA. The final salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and length of experience within the job, the type and length of experience within the industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and restricted stock units. CareDx is a multi-state employer, and this salary range may not reflect positions that work in other states.
Skills
As published by greenhouse · 17 questions · 1 written answer
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
Short answers (8)
- Preferred First Name optional
- LinkedIn Profile optional
- Please list your street address.
- Please list your city.
- Please list your state.
- Please list your zip/postal code.
- What is your desired hourly wage? optional
- If an employee of CareDx referred you, please list their full name. optional
Pick from a list (8)
- Do you have at least 6 months of experience posting payments, denials, and/or EOBs to patient accounts in a medical billing or revenue cycle management system?
- Do you have hands-on experience using Telcor for payment posting?
- Do you have experience reviewing EOBs/remittance information and accurately applying payments and/or denial reasons to patient accounts?
- In the future, will you need sponsorship to work in the U.S. (for example, are you currently on an F-1, OPT, H-1B, TN, J-1, CPT, or other work visa)?
- If hired, can you submit verification of your legal right to work in the U.S.?
- Have you previously worked for CareDx, in any capacity?
- May we contact you about future opportunities at CareDx? optional
- Has an employee of CareDx referred you?
Written answers (1)
- Please provide three (3) professional references. We do not contact references until a candidate is near the offer stage. You will be notified before references are contacted.