Billing Analyst Senior

Summary

Senior billing analyst in Heredia, Costa Rica, managing customer billing profiles, invoicing, and dispute resolution using accounting tools and CRM systems.

What you’ll do ​

  • Perform daily activities in billing including updating customer billing profiles

  • Creating and distributing invoices to customers in a timely and efficient manner.

  • Complete customer setup, contract review, and invoicing.

  • Resolve most complex disputes and escalations concerning customer profiles, billing and invoicing.

  • Promote strong collaborative relationships with internal customers, including Customer Service, Sales and any other departments.

  • Performs other related work as assigned by management.

What experience do you need

  • Education: Technical degree or 2+ years of university coursework in Accounting, Finance, Business Administration, or a related field.

  • Experience: 2–4 years of hands-on experience in an accounting role.

  • Language Skills: English fluency B2/C1.

  • Strong proficiency in Microsoft Excel.

What could set you apart

  • Oracle Familiarity: Comfortable navigating Oracle enterprise software to maintain data integrity and support core operations.

  • CRM Expertise: Hands-on experience with Salesforce (or similar CRM platforms) to manage workflows, track activity, and keep customer data organized.

  • Communication: Strong verbal and written communication skills with the ability to articulate information clearly across all levels.

  • Organization & Prioritization: Exceptional time-management and organizational skills, with a proven ability to prioritize competing tasks effectively.

  • Autonomy & Accountability: Self-motivated professional capable of working independently and consistently meeting strict deadlines.

Primary Location:

CRI-Heredia

Function:

Function - Accounting

Schedule:

Full time