Billing Clerk I- VTXC

SUMMARY

Performs administrative duties such as appropriate distribution of corporate reporting, maintaining compliance documentation and ensuring required information is current. Will accurately and efficiently maintain billing records for the organization’s family of companies through effective leadership.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned or otherwise required by Customer Service Manager.

“Management retains the discretion to add to or change the duties of the position at anytime.”

• Maintain accurate billing records for CLEC.
• Effectively and efficiently run bill cycles and generate applicable delinquent notices on a monthly basis.
• Generate pertinent billing reports before and after each bill cycle.
• Balance all billed revenue to the general ledger after each bill cycle to ensure accurate billing.
• Maintain and ensure all pertinent customer notices are added to bill statements.
• Maintain a pleasant relationship with the organization’s billing vendor
• Stay current with changes affecting customer billing, such as toll rates, discount plans, customer line charges, tax regulations, etc.
• Accurately produce and process pertinent revenue reports for the organization’s family of companies.
• Administers, communicates, and resolves billing system related issues with billing vendor and Management.
• Attend meetings and trainings as required
• Review CLEC service order data entry to ensure accurate billing
• Provide administrative support including compilation of submissions, entering information into databases, and distribution of regulatory information to the company.
• Monitor trends in corporate activity and communicate inconsistencies to Bus. Compliance Manager
• Assist in the maintenance of project timelines.
• Maintain communication with Management to keep all parties informed of billing and regulatory changes.
• • Produce corporate data reports as needed by Management
  • Organize and prepare documentation for timely regulatory submissions
  • Must be able to work independently of others
  • Must possess excellent oral and written skills
  • Must be proficient in Microsoft Excel, Microsoft Word, Microsoft Access
  • Must possess excellent organizational skills
  • Must be able to effectively and pleasantly communicate with all departments
  • Maintains compliance to all relevant OSHA, safety, or departmental standards as directed by supervisor.