Billing Clerk, Long Term Care - Full Time
Overview
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
Responsible for long-term care pharmacy billing functions as assigned by the Billing Manager. Will work as a liaison with long term care facility customers to address concerns with monthly invoices or with resident's bills.
Responsibilities
A day in the life of a Billing Clerk, Long Term Care at Hackensack Meridian Health includes:
- Communication with customer facilities to establish new and revised patient billing status information.
- Entry of and maintenance of patient billing status in Framework LTC pharmacy system.
- Electronic billing of Medicare, Medicaid and Third Party Insurance claims utilizing Framework LTC Pharmacy system.
- Skilled Nursing Facility, Assisted Living Facility and Private pay claim billing
- Troubleshoot rejected insurance claims resulting in payments
- Prior Authorizations required from Third Party Insurance
- Bill/Invoice Review
- Medicaid Pending Status Review
- Updated Skilled Nursing Facility Census and Resident Payer Status
- Process Private Pay refunds
- Collections on accounts
- Process Credits/Returns
- Projects as needed
- Customer Service orientated (external and internal)
Qualifications
Education, Knowledge, Skills and Abilities Required:
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- Minimum of one (1) year of medical billing/collections experience
- Excellent customer service and phone skills.
Education, Knowledge, Skills and Abilities Preferred:
- Minimum of two (2) years of experience with Framework LTC
- Long-term care experience
- GSuite (Docs, Sheets, and GMail) proficiency
If you feel the above description speaks directly to your strengths and capabilities, then please apply today!