Billing & Contract Administrator

Job description:

We are seeking a detail-oriented Billing & Contract Administrator to join our Administration team in Whippany, NJ. In this role, you will bill new deals, set up and maintain customer contracts, process payments from leasing partners, manage equipment lease returns, and help leadership keep every contract accurate and profitable.

This is a great opportunity for someone who enjoys working with numbers, staying organized, and solving problems in a fast-paced office environment.

Responsibilities:

• Bill new deals and set up customer contracts accurately and promptly
• Accurately complete monthly contract billing on schedule
• Apply payments from leasing partners to corresponding invoices
• Research and resolve payment discrepancies, identifying recurring issues and implementing preventative measures
• Monitor past-due accounts, update contract status and keep receivables accurate and current
• Review upcoming contract expirations with management and help identify renewal or upgrade opportunities
• Lead monthly contract profitability reviews, recommending adjustments to improve margins and support new business
• Manage the end-of-lease equipment return process with our warehouse team, ensuring deadlines are met
• Maintain accurate contract records and return documentation
• Prepare customer proposals, including more complex or customized proposals
• Provide backup phone coverage for the service team as needed