BILLING SPECIALIST
Summary
Processes patient billing, insurance claims, and payments for a healthcare provider in Dallas, ensuring accurate records and compliance with HIPAA.
Billing Specialist (full time)
Dallas, TX 75230
Monday - Friday, 7:00 am - 4:00 pm
The Billing Specialist is responsible for gathering charge information, coding, and entering in our database, as well as reconciling and balancing payments.
About Cooper Aerobics
Cooper Aerobics has been helping improve the quality and quantity of millions of lives through prevention since 1970. We inspire individuals to make good health a habit to live longer, healthier and more productive lives through our products and services.
- Cooper Clinic’s comprehensive physical exam gives patients an in-depth picture of their health and an action plan to improve it.
- Cooper Fitness Center is the fitness center of choice for members that belong to a healthy-living community, not just a gym.
- Cooper Spa helps bring life back in balance through relaxation and renewal services.
- Cooper Hotel & Conference Center provides guests easy access to all that Cooper Aerobics has to offer.
- Cooper Complete is a pure, potent vitamin and supplement line scientifically proven to improve well-being.
- Cooper Wellness Strategies takes the Cooper philosophies for individuals and transforms them to improve the physical and fiscal health of a company and its workforce.
Get Cooperized™
Essential Duties and Responsibilities
- Posts and reconciles charges, receipts, and adjustments.
- Receives payments from patients and issues receipts.
- Answers telephone/questions and requests from patients and insurance companies.
- Balances and prepares daily deposit for bank pick up.
- Assists with patient check out when necessary.
- Identifies and resolves patient billing complaints.
- Processes and mails insurance forms and patient statements.
- Reviews day sheets and invoices to ensure all patients are billed.
- Follows up with insurance companies to ensure claims are paid.
- Processes insurance company requests for additional information.
- Responds to inquiries and correspondence from patients and insurance companies.
- Processes gift certificates.
- Performs various collection actions, including contacting patients by phone and resubmitting claims to third parties.
- Provides ideas and participates in the implementation of such to improve quality and/or customer satisfaction, reduce costs or improve the work environment.
- Maintains a positive attitude and adheres to the Cooper purpose and core values.
- Complies with Health Insurance Portability and Accountability Act (HIPAA) while performing all duties.
- Follows all Clinic policies and standard operating procedures.
- Completes duties on site with consistent, regular, and reliable attendance.
- Accomplishes other duties as assigned.