Billing Supervisor – (not a remote position)

Are you an experienced healthcare billing professional with a passion for revenue cycle excellence, leading people, and process improvement? Concord Counseling Services is seeking a Billing Supervisor to lead our billing and revenue cycle operations while supporting our mission of delivering high-quality behavioral health services to the community.

As the Billing Supervisor, you will work in our Westerville office and oversee all aspects of the billing process from claim submission through payment collection, ensuring accuracy, compliance, and operational efficiency.

Your Job Opportunity

• Hire, onboard, supervise, mentor, and develop billing staff.

• Establish clear performance expectations and provide coaching and professional development.

• Facilitate team meetings and foster a positive, collaborative workplace culture.

• Oversee end-to-end billing operations and revenue cycle activities.

• Ensure clinical staff are credentialed within established timeframes.

• Monitor timely and accurate claim submission, payment posting, adjustments, and claim follow-up.

• Manage accounts receivable and collections to maximize reimbursement and minimize aging balances.

• Ensure payer contracts, fee schedules, and reimbursement rates are applied correctly.

• Partner with clinical staff to ensure accurate documentation, coding, and billing compliance.

• Conduct internal audits to ensure regulatory and payer compliance.