Billing Support Specialist (41058)

Community Health Care is a leading non-profit organization that offers quality health care to underserved patients in Pierce County. We provide comprehensive family practice care, including medical, dental, pharmacy, and behavioral health services in our seven clinics. We seek to continuously improve our commitment and service to our patients and community.

We want you to join us in our mission to provide the highest quality healthcare with compassionate and accessible service for all.

We offer a competitive benefits package including Medical, Dental, Paid Vacation, Sick Leave, 12 Paid Holidays, Life Insurance, Flexible Spending Account, Continuing Education, Employee Assistant Program and more!

We are looking for a Billing Support Specialist to join our team. Our Billing Support Specialists are responsible for managing past-due patient accounts, NSF checks, bankruptcy notices, credit balances, returned mail, and patient statements. They review aging reports, contact patients regarding outstanding balances, establish payment arrangements, and follow up on payment agreements as needed. They also process bankruptcy discharges and NSF checks in accordance with agency policies and applicable regulations, review credit balances for refunds and billing errors, and work closely with clinic staff and satellite offices to resolve account issues. In addition, they receive and post payments, investigate and rebill outstanding claims, provide collection support to staff, and perform other duties as assigned