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ONCUE MARKETING LLC

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BILLINGS - DAIRY QUEEN

Open 33d

Every full- or part-time food service individual is responsible for the proper and efficient operation of his or her shift, within Dairy Queen and Company policy, in such a manner as to ensure that the shift contributes to the increased profitability of the store. The term “food service individual” applies to the positions of all shifts and both full- and part-time positions.

Note: This job description is not intended to be all-inclusive. Employees may perform other duties to meet the ongoing needs of the department and/or organization. Duties within the department may also change to ensure business needs are met on an ongoing basis.

PRIMARY DUTIES AND RESPONSIBILITIES:

a. GENERAL MANAGEMENT

  • Observes shift operating hours at all times, as assigned by the Store Manager
  • Performs specific tasks as assigned by the Store Manager
  • Assists the Store Manager in seeing that the store maintains a store inspection grade of at least 90%
  • Adheres to all established food handling procedures and city, county, state, and federal regulations
  • Adheres to all Company policies
  • Gives all customers prompt and courteous service
  • Follow the work schedule as posted, unless a change in schedule is arranged with the Store Manager
  • Stays familiar with Company Pricing, menu items, and bulletins
  • Ensures the Store Manager is made aware of all sales, cash, or operating discrepancies
  • Operates shift within Company guidelines to achieve sales and profit

b. BOOKKEEPING

  • Prepares a shift-change report at the completion of shift in accordance with Company guidelines
  • Clocks in and out on the computer, and signs verifying all hours worked
  • Notifies the Store Manager of any discrepancies in the operating results on the shift report, or cash over or shift conditions in excess of $5.00 within 24 hours
  • Assures proper sale and accounting for money orders during shift
  • Rings all sales as discussed in the Policy Manual
  • Accurately posts store use of merchandise, voids, and bad merchandise write-offs, within established guidelines

c. PERSONNEL

  • Advises the Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance

d. SECURITY

  • Shares the responsibility for controlling the inventory on the shift or in the store
  • Advises the Store Manager immediately if the bank deposit is not made on a daily basis
  • Follows Company policy with regard to excessive cash in register, change box, and safe security, as directed by the Store Manager
  • Completes shift-change report at the end of shift, as directed by the Store Manager
  • Follows correct vendor check-in procedure as defined in the Policy Manual and as directed by the Store Manager
  • Protects Company assets at all times

e. MERCHANDISING

  • Keeps coolers, drink boxes, shelves, and displays fully stocked and fronted at all times
  • Properly cleans and maintains equipment and readies high-margin products such as coffee, fountain drinks, etc., as directed by the Store Manager
  • Uses correct pricing as listed in the price book or grocery catalog for all merchandise
  • Uses plus-selling techniques as directed by the Store Manager

f. MAINTENANCE

  • Keeps store floors clean at all times, with specific responsibility being assigned by the Store Manager
  • Checks refrigeration equipment for proper performance a minimum of twice per shift
  • Cleans windows, floors, shelving, counters, and gas pumps to ensure they always remain clean
  • Post signs on out-of-order equipment
  • Post signs on hazardous conditions, such as wet floors
  • Immediately advise the Store Manager of any maintenance problems
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