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Bistro Server

The Flipside is a cozy restaurant along the Columbia River with a lot to offer! Start the day with crafting a rich hot cup of coffee and warm breakfast pastry. Or perhaps help guests unwind in the evening with a delicious specialty pizza paired with a perfect beer. Located in Kalama, The Flipside is growing and expanding with many new opportunities waiting. If this sounds like a match for you, we would be thrilled to have you apply and join our amazing Team!


Benefits offered to our part-time team members:

Flexible Schedule

Tips

Working Holiday Pay

Employee Fuel Discount Account

Wellness Program Incentives

Recognition & Reward Program

Team Member Referral Bonus

WA Sick Leave

401k with Company Match

Position Summary:

The Counter Server is responsible for providing exceptional customer service and ensuring that all customers receive a positive and welcoming experience when approaching the counter. This position requires the ability to multitask and prioritize in a fast-paced environment, with duties including taking orders accurately and inputting them into the POS system, preparing coffee, lattes, and other beverages, preparing and serving food items, upselling menu items, handling cash and card transactions, and maintaining a clean and organized counter area. The ideal candidate should have strong interpersonal and communication skills, attention to detail, and a positive attitude. This is a part-time position with flexible hours. Responsible to consistently role model our Core Values.

Essential Position Functions and Responsibilities:

  • Greet customers in a friendly and welcoming manner as they approach the counter.

  • Take orders and input them accurately into the POS system.

  • Prepare coffee, lattes, and other beverages to customer specifications.

  • Prepare and serve food and drink items such as pizza, sandwiches, soup, beer and wine.

  • Ensure that all orders are prepared correctly and in a timely manner.

  • Keep the counter and food prep area clean and organized at all times.

  • Wash dishes, carry dirty plates, glasses and silverware to the kitchen for cleaning.

  • Upsell menu items and promote specials to customers.

  • Provide exceptional customer service and resolve any customer issues or concerns in a timely and professional manner.

  • Accurately handle cash and card transactions.

  • Monitor inventory levels and restock supplies as needed.

  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).

  • Prepare tables by setting up silverware and glasses.

  • Offer menu recommendations upon request.

  • Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.

  • Arrange table settings and maintain a tidy dining area.

  • Follow all relevant health department regulations.

  • Provide excellent customer service to guests.

Critical Core Competencies and Skills:

  • Excellent interpersonal skills as well as verbal and written communication skills.

  • Must be highly organized with strong ability to multi-task.

  • Able to assess competing demands and determine appropriate direction.

  • Proven ability to learn quickly and adapt to changing environment; agile, flexible, and resilient.

  • Team Spirit.

  • Attentiveness and patience for customers.

  • Excellent presentation skills.

  • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.

Minimum Education and Experience:

  • NA

Preferred Education and Experience:

  • ·Prior experience in food service or customer service is preferred but not required.

Licenses, Certifications and/or Registrations (note if Required or Preferred):

  • Food Handlers Card

  • MAST Certification

Equipment and Software Requirements:

  • Square POS preferred

Position Location/Working Conditions/Equipment:

Restaurant Environment

Physical Requirements:

Typically standing or walking

Typically bending, crouching, stooping

Repetitive wrist, hand or finger movement

Using tools requiring high dexterity

Occasional lifting (40 lbs.)

Equipment:

Office equipment

Cash Register


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What this application asks

recruitee

Full name, Email, CV, Phone

  • The age requirement for this position is 21. Are you 21 years of age or older? yes / no
  • Do you have reliable transportation to and from work? yes / no
  • If extended a job offer, are you willing to submit to a detailed background check? yes / no
  • Can you provide the necessary documentation to prove that you are a U.S. citizen, permanent resident, or a foreign national with authorization to work in the United States? yes / no
  • How did you hear about this opening?
  • Are you a current or past employee of Wilcox + Flegel? yes / no
  • What shifts are you available to work? choose any
  • What days of the week are you available to work? choose any
  • Hours and shifts may vary depending on location needs. If you have specific availability please list that here. written answer · optional
  • If you did not attach a resume, or if your resume is not up to date and accurate, please list your work history here. Please include the name of employer, dates employed, job title, job duties, and reason for leaving. written answer · optional
  • May we contact you via text message with communications regarding this job opening? yes / no
  • Wilcox and Flegel utilizes a partner company, Verified First, to perform our background checks. By selecting “yes” below, you consent to receiving text messages from Verified First, that will contain a link to give authorization to perform the required background check, should you be offered employment. The text message containing the link will be sent to the cell phone number you provide in this form. Please note that this consent is not required and will not impact the outcome of your application with Wilcox and Flegel yes / no
  • CERTIFICATION: **My electronic signature and checking "Yes" below certifies that all information in this application, including attached resume, is correct and complete to the best of my knowledge and belief and that I understand that any false information, omissions, or misrepresentations of facts called for in this application, whether in this document or not, may result in rejection of my application, refusal of employment or termination of employment if discovered after date of hire. I also authorize employers, schools, or persons named above to provide information regarding my employment, education, character, and qualifications. **I understand that this application form is intended for use in evaluating my qualifications for employment and that this application is not an offer of employment. **I understand and agree that, if hired, my employment will be considered "at will," my employment is for no definite period and either the Employer or I may terminate our relationship at anytime, without notice or reason, and that this employment application does not constitute an employment contract. **By checking "Yes" below you acknowledge that you have read the above statement, you understand it and that you agree to sign electronically. yes / no
  • Electronic Signature Acknowledging the Above Statement (Full Legal Name)
  • Date Signed

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