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Vcustomer Philippines, Inc.

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BlackLine Application Engineer

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About the Role

Support and enhance a Blacklines reconciliation solution, including ongoing releases, business changes, and future platform improvements. Coordinate with business, ERP, IT, vendor, and support teams to deliver configurations, enhancements, testing, and deployment activities. Develop deep functional and technical knowledge of the solution and serve as a key resource for future projects and operational support. Work closely with other contractors to ensure continuity of support and knowledge sharing.

Key Responsibilities

  • Plan and coordinate business and system changes that impact the BlackLine solution.

  • Configure and enhance BlackLine reconciliations to support evolving business requirements.

  • Coordinate implementation activities across business, ERP, IT, vendor, and support teams.

  • Support architecture reviews, change approvals, deployments, and release activities.

  • Design and execute test scenarios, including validation of integrations and APIs.

  • Support reconciliation process improvements and related system design changes.

  • Develop strong expertise in the BlackLine platform and serve as a key resource for enhancements and operational support.

  • Partner with the BlackLine vendor and internal stakeholders to deliver acquisition, divestiture, and major release initiatives.

  • Maintain documentation, share knowledge, and provide backup support to ensure service continuity.

Required Skills

  • Experience coordinating application changes across multiple technical and business teams within a complex ERP environment.

  • Ability to plan and execute timelines for business and system changes – enhancements and configurations.

  • Understanding of ERP systems, APIs, integrations, testing, and target-system validation.

  • Ability to facilitate architecture reviews and change-approval activities.

  • Strong communication, coordination, documentation, and problem-solving skills.

  • Ability to support recurring Digital Core releases and Acquisition and Divestiture activities

Preferred Skills

  • Ability to design test scenarios and support technical testing activities.

  • Experience coordinating with software vendors and third-party service providers.

  • Ability to learn the BlackLine solution and become a technical resource for future enhancements.

  • Ability to work collaboratively with other MSP contractors and provide backup coverage when required.

  • Experience with financial reconciliation solutions such as BlackLine or similar finance automation platforms.


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