BlueCard Business Analyst I
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Description
- Provides general production support:
- Monitor daily production performance and inventory levels as assigned.
- Conduct data and trend analysis to identify areas of improvements.
- Triage daily production issues. Recommend and implement interim workarounds.
- Recommend solutions and/or corrective actions for issues that are brought to the attention of the unit.
- Create and update operational workflows and documentation.
- Process Access Management requests.
- Assist with audits.
- Support production activities as assigned
- Assist on production changes/fixes and small project implementations:
- Support testing activities to include writing requirements-based test scenarios and test cases, generate test data, execute test cases and review results for approval to production.
- Assist on medium and large project implementations as assigned:
- Develop training material and conduct training and presentations.
- Assist with testing and testing activities.
- Performs all other miscellaneous responsibilities and duties as assigned or directed.