BMC Helix Consultant ITSM / Solution Architect
Summary
Design and implement BMC Helix ITSM solutions, integrating cloud platforms and automation tools while aligning with ITIL best practices.
Salary: £36,000 - 60,000 per year
Requirements:- Strong BMC Helix / Remedy architecture expertise
- Experience with ITSM, Discovery, CMDB and Digital Workplace implementations
- CIS Controls v8.1 implementation experience
- Strong understanding of ITIL frameworks and service management best practice
- Experience integrating cloud platforms, enterprise systems and automation tools
- Knowledge of Python, PowerShell, REST APIs or orchestration technologies is beneficial
- Architect and deliver BMC Helix solutions across ITSM, CMDB, Discovery, Digital Workplace and Automation
- Lead platform integrations with cloud, infrastructure, monitoring and enterprise applications
- Drive automation, workflow optimisation and AI-enabled service management initiatives
- Define architecture standards, governance and best practices
- Support ITIL-aligned Incident, Problem, Change, Asset and Configuration Management processes
- Lead upgrades, migrations and transformation projects across complex enterprise environments
- Produce solution designs, architecture documentation and technical standards
- AI
- Architect
- Cloud
- CMDB
- Support
- ITIL
- ITSM
- PowerShell
- Python
- REST
More:
We are looking for an experienced BMC Helix Solution Architect to support a large-scale enterprise transformation programme focused on modernising IT Service Management, automation, and operational resilience. This is a 6-12 month contract based in London with a hybrid working pattern, including 3 days onsite. We offer an excellent day rate and the opportunity to work on a significant enterprise programme with modern service management and automation initiatives.
last updated 32 week of 2026