BMC Remedy ARS ITSM Senior Developer

Responsibilities: Configuring and customizing components of ARS, ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDB. Managing CMDB data model and Asset Provide technical support of the Remedy Suite including, CMDB, Asset Management, Incident/Problem/Change management within the production, test and development environments. Ability to troubleshoot applications at the workflow and database level Experience of Asset Management Create and/or update Remedy documentation to comply with softwa…